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Excellent 8.6
Based on 945 reviews

Recent customer comments

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based on 945 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 9.0
  • Location 8.6
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.4

February 09, 2014
Fantanstic Hotel and excellent service
Great Ocean facing Room, Excellent Service Staff and good food
We had a excellent stay at this hotel. We had a ocean facing room with a fantastic view of the sea. My son enjoyed the swimming pool and also the Kid's club. The Service staff were very courteous and helpful. A customer service staff also enquired as to how the place was and asked for any suggestions for improvement. The restaurants had a lot of international cuisine selection and the breakfast buffet with lots of items. Overall, it was a great place to relax and was worth the price.

Glenn H.
February 07, 2014
Fanatstic, friendly staff, great service.
The gounds, the pools and the dining areas.
We have stayed at the Amari Phuket a few times and found the hotel to be absolutely great, always good service, extremely helpful, and relaxing atmosphere.

David F.
United States
January 28, 2014
The Amari is a beautiful resort. Had everything!
Location, staff, cleanliness
We had a very nice stay. We loved the view from our room. The staff was very helpful and polite, and the grounds and shared areas were exquisite. The one problem was the very small bathroom. The blind on the window was difficult to use and the bottom got wet and messy. Louvered shutters would have been better or a two way mirror giving privacy from the bedroom and a view from the bathroom without needing to operate the blind constantly. There was not enough space in the bathroom to put belongings, i.e., cosmetics and other bathroom essentials. The breakfast buffet was out of this world! We hope to stay with you again. Next time we will get a bit bigger room so we have better bathroom situation.

Hong Kong
January 15, 2014
Sunshine, beach, relax, shopping
Nice breakfast, kind service, warm and comfort bedding
Overall impression was wonderful. Nice bedding, comfort lighting. The room decoration was very warm, stylish. Shower room was clean. The most suprise is the breakfast. There is variety of food available: International, Thai, Indian, Chinese cuisine ready for selection. Pizza, Mosse, and fresh fruit.

Elya M.
January 06, 2014
Nice hotel with beautiful panoramic view ..
View,Clean,friendly staff
We stay for 5 days in Amari and we enjoy the beautiful view,problems is that too many stairs to go back and forth to our room but the view we have is spectacular with beautiful beach scenes,however the hotel is quiet far from the Main Street and you hv go pay tuktuk cab for 200 baht (6$)just to go for main patong market (which I thought for free, until the driver asked 200 baht)or if you have lots of energy you could walk ,the only problems is the walking path is escalated,quiet exhausted ,I stay with my child and she's nonstop complained about the walking part to go outside or back to the hotel,it's too bad that the hotel not provide the service to go outside area from hotel,other than that,the hotel is perfect , beautiful view and friendly staff with great selection of buffet breakfast .

Julia F.
United States
January 06, 2014
Nice resort, not so nice Patong Beach
Rooms, view, and pools
The Christmas eve gala was extremely overpriced. Bar selection and cocktails were substandard for a resort hotel. Although restaurant staff was courteous, they were very slow and not as attentive as expected. Pool side service not great.

Susan G.
United States
January 06, 2014
Amari was a beautiful oasis on Patong Beach
Beautiful facility, pools, ocean and lovely walk to a pier.
We were overjoyed to arrive at Amari after driving through the mobs of Patong Beach. The hotel is situated at the south end of patong beach up on a hill. The lobby and all facilities were beautiful. Our room and beds were comfortable and lovely. The breakfast buffet was exceptional, so many choices for any palette. The staff was extremely friendly and kind. The two pools are refreshing with many lounges to look out at the ocean. The items on the lunch menu that we tried were good and reasonably priced. Our only disappointment was our dinner at the italian restaurant. There is a lovely walking path along the ocean out to a pier with a beautiful view of bays on either side. You can even snorkel at the end of the pier.

Stacey A.
December 17, 2013
Relaxing and comfortable!
Breakfast spread is great with nice seaview. The room has unobstructed seaview and quiet beach and surroundings.
It was great! However it would be great if there are more attractive spa/ massage package as the current offers are kinda expensive in Phuket context. As I regard Amari as a hotel for a relaxation retreat, I hope there will be more spa-and-accommodation package for foreigners who will stay there for about 3-4 nights.:)

Viatcheslav R.
December 03, 2013
Very relaxing, friendly atmosphere.
Excellent staff, comfortable rooms, good food.
We can highly recommend this hotel and will stay there again once traveling to Phuket.

Pierre R.
November 14, 2013
nice hotel by the beach
location, clean, modern
stay was enjoyable even though the room had no view and there was a large construction site next to it. staff was good. overall enjoyable but maybe not woth the extra $