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Very good 7.7
Based on 3618 reviews

Recent customer comments

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Very good



based on 3618 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 6.6

Samantha T.
Singapore
December 15, 2014
Nice Hotel but not wheelchair friendly
1) Lobby swimming pool, central location but yet quiet
It was a challenge going up and down lobby steps for wheelchair bound mother over 6 days' stay. Glad we booked deluxe room with view with 2 lifts in our block. Kids enjoyed swimming in lobby pool. Didn't visit rooftop pool as it was diffucult to push mum up a flight of stairs. Travel shop on ground floor was convenient for booking tours. Planet Massage next to it was pleasant. The staff was exceptionally attentive to my mum who is frail and weak. Tried breakfast for 1 day and love it. Good spread. Chambermaids and housekeeping offered very good and prompt service in cleaning rooms and replenishing bottked water. Overall a pleasant stay for our family of 6.

David W.
Malaysia
December 15, 2014
Strategic Convenience
Location, Staff were friendly, Rooms were nice
It was a good stay

Greg S.
Australia
December 14, 2014
Good location
Location, bell hops, quite air-con
Most of the furniture was damaged, the room was very noisy as everything can be heard from the corridor (from every guests who walks by or slams the door to the cleaner who drags her feet past every 10 minutes). Otherwise, services were good and bell hops were very friendly.

shady G.
Egypt
December 13, 2014
Its ok
Location swimming pool staff
i like this hotel and this not my first time stay there but TStaff ask Me to pay More to change my room (THIS IS THE ROOM YOU BOOKED FROM AGODA.COM ) so i says thanks and stay in back said with no view !

woonseoung J.
South Korea
December 12, 2014
was not bad room
good location, kindly staff,
good price and good location, not bad room condition, but it doesn't have elevato and air-conditional was too noisy.

Che Y.
China
December 11, 2014
prefect location
location, price, helpful staff

Basheer B.
Oman
December 10, 2014
Location
location, Value for Money, room service
Hotel is located in very proximity distance to Bangla road (night life street), and many restaurant are few meters away from Hotel. It is nice to stay at Amata resort which is value for money

Mahmoud E.
Australia
December 09, 2014
A perfect stay
Location , staff, cleanliness
Perfect! I'd highly recommend the stay here! It's better than what is seen in the photos !

Laurencio T.
Philippines
December 08, 2014
poor service & amenties
location
customer service is horrible. you will waste your time explaining yourself to the concierge as most of them speaks poor english. i have booked a deluxe room but i was given a superior room which is cheaper, when complained about this, they have given me a deluxe room with the most horrendous view, an on-going dusty site construction. they even told us that we are not allowed to make another request in case we are not happy with the view. come on! they have given us the wrong type of room and yet if feels we need to be thankful because they have granted our request?!they do not have basic room supplies like slippers or bath foam when some of the rooms have bathtubs. it is also useless to make requests like decent room view or specific type of room. make sure you check the type of your room before you check in because they will put you to the cheapest room even if you have booked for a deluxe room. it was such a regret to have ignored the negative write-ups on this hotel. go elsewhere worth your money, time & effort. there are decent hotels near patong beach or jungceylon mall. i will never return to this hotel even for free.

Mahmoud E.
Australia
December 06, 2014
It's worth the stay
Location - staff - roof pool
Comfortable 4 min walk from Bangla walking street night life ! Guest friendly. Safe