arrow-up-icon Get points on your miles program!
Back to hotel info

Very good 7.6
Based on 495 reviews

Recent customer comments

Filter by traveler type
Very good



based on 495 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.1
  • Location 8.2
  • Room Comfort/Standard 7.6
  • Staff Performance 7.7
  • Value for Money 7.5
  • Food/Dining 7.1

10 Sue Y.
Australia
November 08, 2015
Sixth Family Holiday
Staff, You could not ask for a better crew, Rooms are a great size with one to suit you, Location, walking distance to the beach, Bangla road and all manner of restaurants .
This was our sixth family stay, each and every time we have been treated with as royalty, it is rare to find a hotel with genuine staff, this goes for each and everyone one from the front desk to the door men to our lovely cleaning ladies. We look forward to returning to our second home very soon. If you are travelling with children young or older like ours now are the family suites are perfect.

9.3 Gavin F.
Australia
November 02, 2015
nice hotel
location,pool,staff.
It was good - however when we checked in the next day we discovered two rooms along they were renovating with jack hammers. We moved to a new room and it was good.

8 Gregory S.
Australia
November 01, 2015
The Andaman Beach Suites Hotel
Location, view from my 17th floor room and great staff.
With a 5-10 minute walk you are in the heart of Patong or down on the beach. Over looking Patong Bay from the 17th floor was magical especially on the night of the storm The sound and light show was great to watch. The room and hotel were well maintained and presented. Whether I was dealing with staff from the Front Desk, Restaurant or Housekeeping I had the feeling all were genuine in wanting to do there best to help me. I look forward to staying at The Andaman Beach Suites Hotel again.

8.7 Alan V.
Canada
October 20, 2015
Always a good choice
Location, View of the Patong Beach, Hotel is very clean and updated
This was our 7th stay at Andaman beach suites We return for its cleanliness and location The price is right as well!

7.3 Elaine Y.
Malaysia
October 08, 2015
Overall it was a good stay at this hotel
the cleanliness of the hotel, the staffs politeness
nothing much to complain about my stay - overall it was a good one. The only thing i found uncomfortable is the oily face/hand prints on the windows which they did not clean when i checked in the room. Even after staying for 3nights, the same stain is still there. the hotel might be an old establishment but they did quite a good job in keeping it + renovating the rooms and toilets. I stayed at the higher floors.

7.3 William H.
United States
October 05, 2015
Andaman was an ok hotel.
Buffet breakfast, quiet room
This was our ( my fiancee' and I) first time in Phuket. The bell staff was nonexistent, the receptionist appeared uninterested in doing her job. She was efficient but wholly absent in customer service skills (no smile) and I had to inquire as to the time and location of breakfast (prepaid) as well as wifi password. I had to request assistance with transporting our luggage to our room. All in all it was a safe and relatively quiet place with no outrageous issues just in essence death by a thousand paper cuts. I called reception daily to have amenities and/or bottled water (complimentary) brought to the room. It appears out assigned housekeeping staff appeared to have a very poor memory which ultimately was reflected in her tip. Breakfast was buffet style and pretty good actually. Daily culinary service managers would ask us if we desired to participate in promos where they would provide dinner and a show at night. We did avail of that and the all you can eat steak and lobster was very good! We stayed at this facility approximately one week and booked various excursions outside at stand alone kiosks as our hotel staff could not be bothered with discussing tour arrangement with us. All in all I believe I probably secured better value outside in any event. Would we stay here again? I don't know as the location appeared to be in the heart of the main entertainment district but I may just explore other options as we didn't get the general feeling of thank you for your business. Phuket by the way is a PHENOMENAL location with MUCH to see and do! Shopping, dining, Starbucks, and beach activities were surely great!

8 CHEE L.
Malaysia
September 08, 2015
Good Hotel
location,value money,breakfast

7.7 Tushar H.
India
September 07, 2015
value for money, nice
staff, location, aminities (children room, gym, sauna)
Staff was helpful, room is okay for tourist stay, children room, gym, pool nice. Good spread of breakfast, good location. Overall good value for money, recommend this hotel.

9.7 DAVID M.
Australia
September 06, 2015
Lovely high rise hotel close to Patong beach
Location, friendly staff, large rooms
Enjoyed my stay at this hotel, lovely pool, gym & excellent breakfast

6.3 Kevin A.
Australia
August 29, 2015
Over thoughts
Good Location, good views, Met a good drinks waiter who showed interest in our 9 day stay.
There was a Cocktail hour but it it was crammed into one hour, I think they could have done a better deal forcing drinks is not good. I think more individial. Personal attention to pool people drinks etc would be more beneficial. The maintenance is lacking, shower heads were unserviceable in 2 room but were fixed on request. Overall stay was okay but for some reason lacked patronage for a grand looking hotel.