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Excellent 8.4
Based on 722 reviews

Recent customer comments

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Excellent



based on 722 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.5
  • Location 8.0
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 7.9

Cheryl S.
Singapore
December 16, 2015
Overall we had a pleasant holiday.
Pool , room, service

Miruna R.
Singapore
December 15, 2015
good
good stay, i'll go again, maybe again
it was good. i will go again.

Artsiom M.
Belarus
December 13, 2015
Very nice Hotel
friendly staff,nice view,
We liked our stay in this hotel. Everything was great!

Wai C.
Hong Kong
November 28, 2015
Special request should be confirmed
Spa is nice and relaxing, f & b is good, view is beautiful
I took a mid night flight from Hong Kong to Phuket, and I was going to participate a wedding ceremony held in Angsana Laguna Phuket Hotel on the next day evening. I requested late check in and late check out when I book the room 3 weeks before my arrival to hotel. I even sent request to the hotel through its online chatroom on their website. I receive no reply or any confirmation about the special request even till I check in at hotel. I only found that in my order, there was stated special request as Late Check in & Late check out, but the receptionist couldn't confirm it. The receptionist asked me to confirm it on the next day before the normal check out time. I was there at 03ish, I was so exhausted, I would like to have a rest till the late minutes before check out. I worried about any extra charge for the late check out. After my request of re-confirmation at the reception, finally the staff kindly offer me a late check out at 1400 on the next day. Staff are nice anyway.The hotel is beautiful, i love the poolside restaurant much. I would come again for my vacation later.

Chin D.
Singapore
November 16, 2015
A Happy Return Stay!
Hotel well maintained, friendly staff, services!
A return stay after 2 years. Impressively the hotel compound is very well maintained and I should say it is even better than 2 years ago. Breakfast is as good as before. The kids club has upgraded with a canopy at the outdoor playground which is very thoughtful as the weather can be quite hot. Swimming pool conditions is very well maintained as well. Angsana Phuket is definitely a very good choice for family travelling with children. Will be back again in future!

Howard J.
Canada
November 11, 2015
Wonderful property and staff
Environment, service and amenities were all excellent.
Great place to stay for families. The Laguna area is tranquil with an upscale feel so you can really relax. Our 2 bedroom loft was nicely appointed and very comfy. Our only regret was not staying longer!

Denis O.
Thailand
November 09, 2015
Well
Sea

NG Y.
Hong Kong
November 04, 2015
Nice hotel
kids club is very nice for my children, cleaning room and nice foods

ng K.
Hong Kong
November 03, 2015
good hotel in Phuket
cleaniness, daily small gift, location

Nathan R.
Australia
November 02, 2015
Very relaxing stay
Staff, breakfast, Resort facilities
Amazing resort to stay at. Staff are very friendly and the resort grounds are very luxiourious. The restaurants at the resort are over priced and not that great for the money you spend