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Very good 7.1
Based on 1914 reviews

Recent customer comments

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Very good



based on 1914 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 6.8
  • Staff Performance 7.1
  • Value for Money 7.5
  • Food/Dining 6.4

Philip K.
Australia
January 15, 2016
Look for somewhere better
The hotel is fairly central and reasonably clean as some where to go back to to sleep only it meets basic requirements.
The pool is tired, heavily chlorinated and needs repairs and a good clean, reception is staffed by friendly people who always seem to smile especially when you ask something and they dont understand what you are saying. House staff likw to collect loose change left on the bench and I encountered one who took too much interest in my partner and I - one morning a male member of of staff looked at me with a look and said "last night you jiggy-jig boom boom" then laughed - When I asked the reception manager W they just smiled and said dont worry. Rooms are given a light clean, dirty mirrors, cracked tiles and lots of silicon used to patch things, AC seemed to be cold no matter what the setting resulting in too cold a room when its on and too hot when off. Smallish room with a bed and no sitting area, balcony area was half the size of a postage stamp. Food at APK was quite expensive and average in quality (better to eat at the nearby Hotel - brilliant food and you can get two great meals for less than a basic single continental at APK) Basic requests take forever - it took three days to replace the batteries in the rooms door lock. Not a family resort but if you just want a place to crash and run (student/backpacket) then it is ok. A bit like staying in a hastily prepared spare room at the house of an acquaintance.

Cherie L.
Singapore
January 13, 2016
convenient
Food nearby, location, spa next door
Great place for shopping

ERNIE W.
Canada
January 11, 2016
good value
The staff was very helpful, and it was great value for the money
The hotel was fine and clean but it was a little too far from the beach for an "old man". When I arrived I was given a room that required that I climb stairs,which is a problem . The bellman saw this and said he would get me a better room. We went back to the front desk, and in no time I was given another room

Jayde R.
Australia
January 08, 2016
Didn't turn up
Location price
It would've been great as we walked past t and inspected but last minute we decided to stay closer to the airport

Vincent Y.
Malaysia
January 08, 2016
Cheap and good location
Location with price
Arrived at 3am in the morning . Cant complain much as its huge room with just 14 usd . Good to crash in just for a night . Locations is good. Got everything nearby . Not much complain . Will be bck again

Febby T.
Australia
January 07, 2016
Overrated
Room had no balcony, spa bath kept leaking and flooding every time you showered. Pool was not clean.

Budianto I.
Indonesia
January 07, 2016
Good location and value for money
Location, reasonable price
Good location, very close to food and also Jungceylon mall. Room is a bit small but quite clean and ok for the price.

Faye R.
Canada
January 04, 2016
Little effort by staff
location to mall, pool, restaurant on site
Stay was not good as was travelling as 2 single individuals, and booked 2 twin beds in room, but received 1 queen bed and had to pay extra for an uncomfortable cot to be added. Not good.

LEE H.
Malaysia
January 02, 2016
Good location, clean environment, value for money
Good location, clean environment, value for money. Definitely will come back to stay.

Dean B.
South Africa
December 28, 2015
Not what it shows on the pictures.
The pool was nice, no shade. And the staff were very nice but slow
Unpleasant. We had a broken shower head that fell off, dusty and dirty. Not worth the money you pay.