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Recent customer comments

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Very good



based on 3813 reviews
  • Cleanliness 8.0
  • Facilities 6.9
  • Location 8.3
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for money 8.2
  • Food/Dining 7.4
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Avinash R. from India
Couples
Stayed one night in December 2012
Nice hotel near the beach
Location, Value for money
We stayed at Aspery for one night on arrival at Phuket. It is pretty close the the Patong beach and has good massage parlours near it. The room was well equipped and very clean although it was in a different building from the reception. Breakfast was good too.
Reviewed December 26, 2012

Stephen T. from United Kingdom
Couples
Stayed one night in January 2012
Great Hotel!
Clean, modern, great service, great pool.
We stayed for one night only before heading to koh phi phi and we were only here for about 12 hours but it was a very pleasant stay, great service, and the rooftop pool is really nice.
Reviewed December 26, 2012

Janice P. from Philippines
Couples
Stayed 5 nights in December 2012
Nice hotel.the staff are all friendly.
Near at the patong beach 5 mins walk.
The hotel is nice and clean.all the staff there are so friendly and accomodating.but one thing that i dont like in the hotel is the service of the food.because if u order it takes 45 mins before they serve the food.and another thing is the buffet breakfast that they cook is always the same.just a little concern to the management much better u hired a lot of staff in the kitchen area and u need to do some changes to your breakfast.
Reviewed December 25, 2012

Prashanth T. from India
Couples
Stayed 3 nights in December 2012
Nice hotel at great location
Location and breakfast
Nice hotel, Nice rooms and excellent breakfast. Good Location, just 2Min walk to Patong beach and 5Min walk to night street. Only drawback is shower, It is bit difficult to set correct point. either to hot or too cold.
Reviewed December 21, 2012

Nurzahidah S. from Singapore
Groups
Stayed 2 nights in July 2012
Great location
awesome view
loved the stay. big enough for two. with a nice view.
Reviewed December 20, 2012

ADIL L. from Kenya
Couples
Stayed 5 nights in December 2012
Lovely room friendly staff
Great location close to the beach ,restaurants ,shopping areas.
The reception staff were quite friendly always smiled. Complained about the cigarette smell in the room they immediately sent someone to spray the room with a deodorant. The pool was on the rooftop it was kind of small but served the purpose of cooling off from the heat.
Reviewed December 17, 2012

Sri H. from Indonesia
Families with older children
Stayed 4 nights in November 2012
Great for Family n Strategic
Big and clean room
First before choosing this hotel we had been worried by the reviews-review previous ones. Many say the building is bad and there is no elevator, but by the time we come there all unproven. We wrote messages when booking from Agoda to get the double bed rooms and easy access as we take children from 4 years old to this hotel, and they give the room as our requested. Hotel very comfortable but the mattress was pretty hard, but my experience stay at a local hotel in around Phuket they does have the same quality mattress. For the water is excellent, swift and clean, hot water is also good. Patong Beach just 2 minute walk. Location of the hotel is only about 200 yards from Novotel Phuket. For mini market there are one 7-Eleven and local shop out of the hotel to the left. Bangla Rd. and Jungceylon is located 500-600 meters from the hotel, for who would not walk can hire a Tuk Tuk which can stop in front of the hotel or around Patong Beach, or you can also rent a scooter ( Honda Clicki 125 2012) the rental price about 300 Bath per 24 hours. For breakfast the hotel provides a decent variety of food options but keep in mind to spend all that you take from the Buffet table, or be fined 250 Bath.
Reviewed December 16, 2012

YE C. from China
Couples
Stayed 2 nights in December 2012
Service and facility pretty average
convenient transport
The service and facility is pretty average. Good breakfast. The location is convenient for transporation. You can find the exchange poit, massage, pharmacy seafood and restaurant by walk. However, there is no shampoo, shower gel in the room.
Reviewed December 13, 2012

John T. from Singapore
Couples
Stayed 3 nights in December 2012
Friendly staff and good customer service
Nice, clean hotel with rain shower. :)
Average loaction - approximately 10 - 12 mins walk to bangla road. Friendly staff - Able to understand english and helpful. Good wifi, rain showers and swimming pool. Overall, enjoyable.
Reviewed December 13, 2012

Nathan H. from Australia
Couples
Stayed 5 nights in December 2012
Great location with friendly staff!
Close to beach, great food, buffet breakfast, tours available!
Great Hotel with a fantastic location. The beach was literally a 100m walk and it was gorgeous! The rooms are located next door, which is nice not having to walk through a packed reception and convenient for late access! They had computers downstairs which were fantastic for travels and keeping in touch with friends or family. The internet in the room was free which is great, but it is completely useless and never worked! Buffet breakfast was fantastic and went till 10am if you like a sleep in. Check-out was 12pm, which was fantastic, giving you a rest before taking off to the airport!
Reviewed December 12, 2012