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Recent customer comments

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Excellent



based on 238 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 10.0
  • Location 8.0
  • Room Comfort/Standard 9.2
  • Service 9.4
  • Value for Money 8.5
  • Food/Dining 8.5

SOPHIE W.
United Kingdom
December 06, 2011
lovely stay
clean, lovely room, inclusive breakfast
we were picked up from the airport by the hotel, would recommend this as takes the stress of getting a cab. check in was slow...limited english, but we got there in the end. do not stay here if you can't manage steps...there are hundreds of them!

Linda T.
United Kingdom
December 04, 2011
Beautiful and attention to detail
Lovely view and cart to and from beach
very beautiful with great attention to detail in the rooms and grounds and by staff. great veiw but a lot of steps so you do need to be reasonably fit, if you are and you want to visit hat surin it is difficult to fault.

Laurence Z.
United States
December 03, 2011
Beautiful setting, Rooms are perfect, awesome!!!!
They came up to me and wished me a Happy Birthday! Not sure how they knew?
if i ever return to phuket, i will stay there for sure and will reccomend this hotel to everyone i know that is going to phuket. the people were very friendly, and the view is awesome! pool and spa are fabulous.

Sherwin C.
Singapore
November 30, 2011
nice hotel!!!
rooms is big n beautiful!
very nice staff n friendly rooms are clean n big....super relaxing.

Echeardi S.
Austria
November 21, 2011
OK Hoetel
close to the beach
The hotel was a bit old. nothing like the glossy pictures. in need of urgent maintenance, I think it was beautiful ten years ago but they haven't changed a thing since then except the bedding. we had some sort of tub on the balcony. but it only fills in with cold water. and not as private as we caught glimpses of the staff cleaning so i assume they could see as too. Would i stay there again? No. it was quite overpriced for what might have been a fabulous hotel many years ago. The staff however are superb. Very helpful.

chelsea R.
Australia
November 20, 2011
perfect hotel
facilities and the best location, beach over the road
Was such a nice hotel, best beach in all of thailand and cool villas

mark P.
United States
November 09, 2011
Sweet spot
Great views and rooms. Very quaint and charming.
we really enjoyed this hotel and recommended it to another couple. it's great for surin beach restaurants and the food at the hotel is good too!

mark P.
United States
November 09, 2011
Excellent honeymoon spot
Rooms and views are dynamite
would stay again and recommend. fyi...no kids allowed! it's great!

JoAnne P.
United Kingdom
November 02, 2011
Just what we needed
Close to the beach, quiet, whirlpool on terrace
we had a wonderful stay at ayara. we wanted a relaxing weekend without and we got just that. the villa was big and had a big garden with outdoor shower and bath. on the balcony was another whirlpool and from where you can look out over the beach. loved it and wouldn't mind going back.

Pedro P.
Brazil
October 30, 2011
Perfect service and kindness… Worth every cent
People very well trained.
location is awesome, beautiful facilities. service is 100%. only weak point is the gym.