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Excellent 8.3
Based on 647 reviews

Recent customer comments

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Excellent



based on 647 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.0
  • Location 7.7
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 7.7

TIMOTHY W.
Singapore
April 16, 2014
very wonderful and pleasant surprise
view, serene, pool
it was a wonderful surprise and we enjoyed our stay there

ADEBOLA A.
United Kingdom
April 13, 2014
Great hotel, great location, uneven in places
location, architecture, views
Its impossible not to like this hotel. There is much potential given the location, the views over the ocean and the nearby competition (Hyatt Regency and Co.). Unfortunately, its very uneven in places. We found room service to be extremely sluggish and food came back only warm (rather than hot!) multiple times - know one ever came back to retrieve the dishes which meant that insects where swarming all over the plates overnight. Of course, we could have easily called reception to remove them; but then again you expect a higher standard from such a hotel. A gym is advertised but was found to be in dire straits with worn out and possibly dangerous equipment. On the upside, staff are very nice and trained well enough so know issues. All in all, we ended up loving the hotel because the surroundings are amazing, it has a beautiful private beach, and the grounds are very well kept and our room was of a high standard relative to other hotels of this type we have visited. (We compared to SALA Phuket and Renaissance Phuket).

Weiliang L.
Canada
March 12, 2014
view and relax
view and relax
great and relax, food was good, need shuttle to the beach

deong S.
Malaysia
March 11, 2014
Nice View Resort
Nice View, Large Room, Friendly staff
It locates at the hillside and a little bit far away from the town, but we like the ocean view from the hill. The room is large and the balcony is good. The breakfast was not bad but less dishes. We tried the lunch and the taste was much better than the breakfast. The small infinity pool is good but it is really small. The private pool is small and not suit for swimming. The environment of the resort is suit for someone who wanna out of the crowd, relaxing and breathing the fresh air. One have to mention is the safety of the room, provided a simple lock for the door. One day at 6am, 2 men opened the door with key and came inside, we heard and woke up, they apologised then go out and locked the door, it was terrible and made us could not fall asleep. We tried to complain about this but did not get a satisfied feedback. Anyway, I guess this was a special case and I believed that it was just a fault of some staffs.

Cheryl B.
Canada
March 05, 2014
Beautiful hillside hotel - inconvenient location
Beautiful modern rooms, nice views, great sunsets
We enjoyed our stay at the Ayara Kamala Resort although the location wasn't convenient for us. Unless you have a car you have to rely on their shuttle which only runs a few times a day or arrange for a cab to get to the beach or town. We found the breakfast buffet to be lacking in variety and quality. This would be an excellent hotel for anyone who wants to get away from it all as it is quiet and remote.

Evelyn P.
Canada
March 03, 2014
Nice quiet location with great cliff side views
ocean view restaurant spa
Great for a short stay too far from other restaurants and amenities

Chi T.
Portugal
February 26, 2014
Nice view resort
Nice view, large room, friendly staff
It locates at the hillside and a little bit far away from the town, but we like the ocean view from the hill. The room is large and the balcony is good. The breakfast was not bad but less dishes. We tried the lunch and the taste was much better than the breakfast. The small infinity pool is good but it is really small. The private pool is small and not suit for swimming. The environment of the resort is suit for someone who wanna out of the crowd, relaxing and breathing the fresh air. One have to mention is the safety of the room, provided a simple lock for the door. One day at 6am, 2 men opened the door with key and came inside, we heard and woke up, they apologised then go out and locked the door, it was terrible and made us could not fall asleep. We tried to complain about this but did not get a satisfied feedback. Anyway, I guess this was a special case and I believed that it was just a fault of some staffs.

Veeratham S.
Thailand
February 18, 2014
just only big room
big room ,nice view

Tsang T.
Hong Kong
February 11, 2014
Silent and happy experience
Silent, grand & private
It's a stunning resort with very grand atmosphere. Room is very big and the private pool villa is very rewarding. It provides complete relaxation to your vacation. The only drawback is the construction work nearby which created a bit disturbance, will definitely be back after a year when construction will be finished.

David P.
United Kingdom
February 10, 2014
Excellent, really relaxing
Room was brilliant, restaurant was good & service was second to none.
Our stay was very relaxing, the room was spacious, bed was very comfortable and bathroom was huge with shower, washbasin and jaccuzi. Rooms where very large and clean with a view to die for, staff very helpful and friendly. Sebastian the manager was always on hand should anything go wrong which it didn't. All in all a very good stay. Highly recommened.