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Excellent 8.1
Based on 336 reviews

Recent customer comments

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based on 336 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.4
  • Location 8.0
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 7.7
  • Food/Dining 7.6

December 07, 2014
friendly staffs, clean rooms
Location, staffs, cleanliness
Clean rooms. Nice pool. Great location opposite the seaside

Ridwan R.
December 02, 2014
Positive Experience
Comfort, Friendly Staffs, Great Facilities
Very satisfied with the hotel cleanliness, friendly staffs and great facilities.

Dinithi A.
November 26, 2014
Great hotel and great service
Facilities, service and location
We loved our stay at B-lay we got an upgrade tha was divine and thoroughly enjoyed our room and our stay.

Jose E.
November 11, 2014
Swimming pool

November 08, 2014
Good view sea , clean hotel but wifi not so good.
Location was nice,beach just beside the hotel and good view sea
Hotel was great but the wifi need to improve so can more stable when use. Location was good can walk along the beach to find food.

Chow Y.
October 29, 2014
Not bad
ok not bad. Can stay

Gitti G.
United States
October 29, 2014
Ok hotel
Across from the beach, friendly staff, quiet
Overall stay at the hotel was ok. The room could use better cleaning. The room we stayed in had some major drain issue which caused the shower to overflow all the time. We looked underneath the shower and discovered it was hair and debris clogging up,quiet unsanitary looking. Other than bathroom issue the hotel is great,nice and quiet location,not too far from Bangla Rd. And it is right across from the beach.

Robert K.
United States
October 28, 2014
Great place, but not so great beds!
Location, pool, and food.
Good value and great food. Nice restaurant under the resort's pool - interesting art! Nice and friendly. My only complaint are the beds - the pillows were quite lumpy and the beds just not that comfortable for more than two nights.

Shijia F.
October 22, 2014
Grate Service
swimming pool,grate view,hospitality
very unforgettable!

Paul C.
United Kingdom
October 22, 2014
Accor standard.
The pool - the complimetary cocktails - the superb beds.
I enjoyed a pleasant stay at B-Lay Tong - If I did stay at this hotel again, I'd book the front wing sea-view rooms rather than the deluxe pool access rooms. As with all Accor hotels, the hotel is modern and quite nicely designed. Some clothes drying lines in the sunshine areas would be good though. It's a good choice if you do wish access to Patong, as well as being at the edge of the urban sprawl, so easy enough to get on the motorbike and go to the better beaches at Kata Noi, Paradise, Ao Sane, Nai Hern etc.. The beds are superb and the linen nice quality but I'm never sure why in these higher end hotels, more tea and coffee isn't supplied gratis. Also the eye watering mini-bar charges encourage few to use the products supplied and personally, I'd like to see mini-bars/products removed from rooms or priced correctly to encourage sales. This is a good choice of hotel in Patong, and I'd always have a look at Accor hotels in any destination due to consistency. There are some pleasant staff at the hotel, most notably the cocktail making member of staff at the Sunrise Bar. Overall, a very nice hotel.