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Very good 8.0
Based on 304 reviews

Recent customer comments

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Very good

based on 304 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.7
  • Location 8.7
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 8.1
  • Food/Dining 7.5

4.8 Grant W.
South Africa
May 16, 2016
We were in a poolside room with an extra bed - 3 a
We were in a poolside room with an extra bed - 3 adults - and were fairly cramped for room - the cleaning staff need to understand that cleaning a room is not just making the beds - we lived in a room that wasn't cleaned properly for 2 weeks - appalling to say the least - the cleaner was all gungho at the start of our holiday but when i instructed her on how to clean a room like clean the ashtray she got all grumpy with me and ignored us for the rest of our time there - the poolside room is a must because of the searing heat - thank The Lord for the pool - the food was abysmal - in 2 weeks i had breakfast twice out of necessity due to a severe hangover but to compete with the flies for the same plate of food is not ideal - there is NOTHING to do at the hotel - it is too small with no entertainment area at all - you have top leave to go and do anything - the TV channels are a disaster - I didn't realise it was so important to have Thai TV for foreigners who can't speak a word of Thai to watch?? Doesn't make sense at all!! The hotel is old and in desperate need of a full makeover - our bathroom had mildew growing under a glass basin which made me gag even more while brushing my teeth because i gag anyway from shoving the toothbrush so far down my throat - shot for the green moss!! when we arrived and switched on the water a brown sludge flowed out which lasted all of the first day until one of my fellow travellers moaned enough for someone to come and do something about it - we eventually had clean water - the cleaners made us understand why toilet paper is called white gold - it was in rare supply the first few days until I got hold of my cheerful cleaner to let her know that 3 guys probably need more than 1 roll of toilet paper every 7 days!! As far as staying at the hotel is concerned it is good value for money - you get a room at a reasonable rate - the food was not fit for my labrador and the staff need a great big fat kick in the jack for being soooo polite when

9.6 marcello M.
May 16, 2016
Will definetly stay here again breakfast was good ample variety pool was clean rooms great TV stations not that good overall 94 out off 100

8.8 John R.
United Kingdom
May 11, 2016
Very good stay
Hotel was well placed, across from the beach, great pool with bar and poolside service. Food was reasonably priced and tasty. Not too far from the bar and restaurant area. Nice little market and mini marts a few mins away in both directions along the beach road. Helpful staff, and attentive cleaners. Our toilet broke and was leaking on the 3rd out of 4 nights and they sent someone up and fixed it in inside 20 mins, after 11pm. Would definitely stay again. I recommend paying a little extra for the breakfast, as there is plenty of choice and is good quality. Only negative was the strength of the Wi-Fi signal which seemed to have fits and only worked in certain parts of the room. This could be affected by our location in the hotel though, which was garden view furthest from the front desk.

8 Chris B.
New Zealand
May 03, 2016
Great time at Baan Karonburi
Loved the great service including the welcome drinks. Located right across from the beach and short distance from main shopping area. Pool was awesome with a pool bar. We had a 4th floor room with a view of the ocean from the balcony. Breakfast was average. Would stay here again when we come back to Karon.

10 Suchart S.
April 27, 2016
The important of personal depart
The most important of resort is staff.I stayed here for 2 days everything was very good but something make me impress.I missed my wallet by drop in parking car area of resort.Everything is confuse and make me so bad because several paper and ID card and everythings is inside.But tomorrow before I check out,the older man security guard send me with my wallet and that make everything so bad become so best and finish trip with happiness,and the last I will come back again if I will go to Phuket,thank a lot to the old man security guard,you are good man.

4.8 Andrea M.
April 16, 2016
Ok hotel.
The beach in front of the hotel is not that nice but you can drive 5 min to gorgeous beaches. The room was OK. The staff missed to call the taxi for airport transfer and my friend ended up losing their flight!

9.2 Thanaporn J.
April 12, 2016
Beautiful beaches
Excellent for the price.

8.8 James K.
United Kingdom
April 08, 2016
Good location and very reasonably priced for what you get
This hotel is excellent for the price. It's got a great location on the beach as well as being near to bars and restaurants. Our rooms were quite a walk from the front desk but this wasn't a problem and the hotel staff helped with our bags. For this price range this is one of the best hotels I've ever stayed in.

6.8 Kok H.
April 03, 2016
Great location, access to good food nearby and quiet
Location is great, vibrant and near amenities, yet quiet when you are back in the hotel. Nice beach 5 mins away, just across the road. Ocean view room though is a stretch, maybe at most 30% at a distance. The rest is roof top and electric cables view. Staff are friendly but "by the rule book", at the expense of customer satisfaction. Bed too hard but staff cannot do anything useful. Don't waste money on the racha/coral island day trip. 7 hours in name but only 1 hr snorkeling, 1 hr+ travel on speed boat and 1 hr lunch. The rest is mainly waiting time. No wow factor to return.

8 kris C.
March 08, 2016
Nice hotel for couples
Nice room, good seafood restaurant