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2015
Very good 7.8
Based on 6169 reviews

Recent customer comments

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Very good



based on 6169 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

prabhu S.
Nepal
December 27, 2013
Lacks customer service
Near to beach, restaurants and nightlife
No early check in as well as rooms will not be given on time.

Christopher E.
United States
December 27, 2013
Great stay
Clean, safe and friendly
This was our first stay and the Baan LaiMai hotel and will book again. The pool is great and the beach is right across the street as only a few hotels on the island are directly on the beach. Breakfast was always good and the staff members were very friendly. Good cost and great location. We booked three different boat tours and the shop we used was great. The tour shop is less than a five minute walk from the hotel. Highly recommend Phuket Kaewkong Travel for booking island tours.084-4461678. Be aware if you hire a mini bus to take you to your hotel from the airport they will stop at a tour shop on the way and try to sell tours at a higher cost.

Chin T.
Malaysia
December 27, 2013
Awesome location
Good Breakfast, Large Rooms & Central Location,
Everything was perfect except shortage of room cleaning staff. I reach the hotel at about 9.30am and only able to check in about 6 - 7pm. Apparently due to rooms NOT ready. But of cause I book four(4) rooms.

SAOFAN L.
Macau
December 27, 2013
Big resorts ....relax
Nice swimming pool , sufficient facilities
Big resorts with nice swimming pool where u can enjoys some drinks there. The resorts is just opposite to patong beach and on the busiest walking street. Rooms are big but a little bit old already.

SAOFAN L.
Macau
December 27, 2013
Great resorts and budget for money
Centrally located with nice swimming pool
Big resorts with nice swimming pool where u can enjoys some drinks there. The resorts is just opposite to patong beach and on the busiest walking street. Rooms are big but a little bit old already.

Sohaib Q.
Pakistan
December 26, 2013
Great hotel on a great location
Location, Price, Size of the room
We had a wonderful stay at the hotel. I can't find of any cons.

Chetan J.
India
December 26, 2013
Nice hotel, good room...not so great service!
Location, pool and room
Great location right opposite Patong beach provides easy access to all you need during your stay. Good room, except for a few issues (leakage from bathroom ceiling, faulty electronic safe, etc.) The pool is the highlight of the property. Hotel service wasn't great...instructions needed multiple follow-ups to be completed..general lack of urgency.

Daniel C.
Singapore
December 26, 2013
Fair but how standards have crashed
Location
Stayed in a deluxe King. Location is great, but standards have fallen sharply since my last visit. Wifi in the room was advertised, but the signal was weaker than a ping from Mars. One had to go to the lobby to get any effective signal. A disgrace for a large hotel. Room was dark. Renovation going on next door. Minimart next door. Breakfast was adequate but poor by Thai standards. For the price charged, you are better off at the Holiday Inn next door. Not recommended for families with kids as the hotel is along a soi which is infamous for massages with specials.

Low W.
Singapore
December 26, 2013
A value for money hotel
Large room, the swimming pool and free wi-fi

Chong L.
Singapore
December 24, 2013
fun
Hotel design, pool, location
the design of the hotel and the pool is excellent. location is fantastic only downside of the hotel was that the hotel staff lack initiative. no one bother to carry our luggage and bring us to the room (we got lost btw). and that our shower didnt had hot water other than this the rest were excellent.