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2015
Very good 7.8
Based on 6288 reviews

Recent customer comments

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Very good



based on 6288 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5
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Tee G.
Malaysia
November 29, 2013
This hotel in nice location
Location, clean and convinience
This is a good location hotel. Clean and very convenience. Infront of hotel is Patong beach. there is massage, salon and a lot of shops around this hotel.

MUTEB A.
Saudi Arabia
November 27, 2013
close to the beach and shopping center
good swimming pool close to many restaurants
Close to the beach and city center and shopping so many restaurants around the hotel

MUTEB A.
Saudi Arabia
November 27, 2013
Good , Close to beach and shopping
good location , a lot of restaurant around the hotel
It is good but the room wasn't clean a lot of insects

debra D.
United Kingdom
November 27, 2013
central and very clean
room swimming pool and location
stayed 3 nights very very nice hotel. Close to all the shops and bars. Also over the road from the beach. Breakfast lovely freshly made eggs how you like them amd English bacon.

Donald T.
United Kingdom
November 27, 2013
Chest Infection & Harrassment from Security staff
breakfast, pool reception staff
This was our first time in Phuket, the hotel was a bit of a disappointment, the first room we went in was smelling of damp, the second was better but on returning everyday it was still a bit damp, One of my sons and I have subsequently developed a chest infection. All of the rooms have the first six foot of bedroom wooden flooring replaced which is where the damp is coming from due to poorly designed balconies which leak under the wooden flooring. The rooms have poor lighting and are decorated in brown, and whilst cleaned everyday it didn't feel clean, due to years of ingrained dirt and use. The breakfast was good and the pool area was clean. The reception staff and breakfast staff were very helpful. If you’re a family visiting Phuket as I was you should avoid unless you want your children to develop a chest infection. Not quite sure who I would recommend this hotel to really, other than someone I didn't get on with - enough said

LAU S.
Malaysia
November 26, 2013
good
staff friend, food nice, swimming pool big, lobby view is good
1) the room have cockroach 2) those room with no view from balcony (just view the opposite building) need more improvement, at least the opposite building need to paint or any, so that when view from balcony not so dull or just view the old & dirty wall. And is can make people more relax when sit at balcony.

William H.
Singapore
November 26, 2013
Overall pleasant.
Close to shopping, close to beach, close to night life.
Overall pleasant, although I was directed to a room of a lower price initially, and that was a horrible room in a horrible state, with a lift that felt like it's cables may snap anytime.

Theodora D.
Australia
November 25, 2013
Loud nightly band, old room!
Location, nice pool
This was my 6th trip to Phuket and by far the most disappointing hotel stay. I was placed in front old section so my room had no hot water, I couldnt sleep due to the horrible loud nightly entertainment they organise, which sounds more like bad karaoke, and also construction on the unfinished buildings of the hotel which ran 7 days a week. My room was supposed to be 'pool view' however my room overlooked the old roof of the floor below. My balcony also had a major leak from the roof above so it was completely unusable. I certainly won't be stayng there again for the money I paid!

Lily H.
China
November 24, 2013
as location is central and also close to beach
good location,beach,food

Dean W.
Australia
November 23, 2013
Average Hotel, Great Swimming Pool
Swimming Pool, Location, Cleanliness
The Hotel was not Thai-Friendly at all, the night time security would not allow my Thai girlfriend (who had booked the hotel in her name) into the hotel without doing an ID check the first two nights until we spoke to the manager. This Dampened the stay at this hotel. Was a great location and nice features and welcoming staff as long as you are a tourist.