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2015
Very good 7.8
Based on 6169 reviews

Recent customer comments

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Very good



based on 6169 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

8.7 PRAGNESH S.
India
February 13, 2013
grt hotel good ambience
nice & freindly atmosphere
had a pleasant stay gd memories it was my 2nd stay like the place gd connectivity in centre & all night life rocking,only complain they dont extend chk out time even by one or two hours they say they charge 500 bath which is ridiculous so take care

9 Michael K.
Australia
February 11, 2013
Great Location with new rooms
Check in staff very freindly
In the center of Patong with very good access to everything. Rooms very new and fantastic pool area.

10 Paula D.
Australia
February 11, 2013
Awesome Hotel. Awesome Location. Loved It!
Big Rooms. Great Pool. Great Band. Right across from Beach.
loved our stay here. the rooms were big and balcony overlooked the pool bar. the pool they have in the middle is outstanding and the restaurant where you ate a fantastic buffet breakfast looked straight at the beach. the band they had play every night was beautiful and the whole stay was just fantastic. we travelled to bangkok then to hanoi and then to ho chi minh city and our best place out of all of them was this one. great location for shopping and massages and for the beach. loved it.

3 Clement L.
Singapore
February 11, 2013
Nightmare hotel
There is nothing good to say about this hotel
The staff are not friendly nor helpful. The floor is so dirty that if you walked a few steps, the sole of your feet would be dirt black! The water pressure for both the wash basin and shower is ridiculous. When I turn on the tap at the wash basin, for the first 20-30 seconds, there would be brownish sediments/debri coming out with the water. And no matter how you turn/adjust the taps, there is practically no hot/warm water....so you had better be prepared to take cold cold showers! I had a dresser table...and that's where the power sockets are located...so if you need to do some work (like plugging in your laptop)....be prepared to stand and work...becuase there was no chair!!! After 3 nights of hell...I moved out to another hotel. Although the other hotel was rated lower than Baan Laimai, believe me...the other hotel was paradise compared to Baan Laimai. I would never ever consider staying at Baan Laimai ever again...even if you pay me to!!!

9.7 David B.
United States
February 10, 2013
Great for Couples
Great Location and Great Swimming Pool
This hotel was great for my wife and I to enjoy the Patong area of Phuket. This hotel is laidback and has great rooms and has a great swimming pool. The breakfast ius also good. In addition, the party scene of Patong is just nearby for partaking. Also, the shopping mall is just a few blocks away too.

8 Oliver F.
Australia
February 09, 2013
A haven of a hotel in a horrible part of Thailand!
Pool, rooms, breakfast, staff
Patong is a horribly overdeveloped tourist spot - however if you *must* stay here then the Baan Laimai acts as a great haven to escape the madness on the streets and beach front. The pool here is superb - kind of a moat surrounding a sunny and palm-tree dotted deck-chair area, great for kids. The pool bar is good, and while prices are high for Thailand they are still on-par with what you'd pay in a bar nearby. The rooms were really nice and modern so long as you have the Deluxe or better (includes window and mini-balcony). Some guests complained of the hotel band (which was great!) being too noisy, so it might pay to get a room away from the front end of the hotel (we never heard them). Breakfast is very good, and room service 'basics' were surprisingly cheap and good - 150baht for a cheeseburger delivered within 15 minutes made us very happy! A few areas of the hotel appeared somewhat under construction at the time we stayed too, but it's a very new hotel so I guess they're adding the finishing touches!

10 POOBALAN T.
South Africa
February 08, 2013
stunning hotel
Reception area - outstanding!
Spacious rooms,balcony,overlooking the pool and partial sea views and very clean and ultra modern

8.3 Renee F.
Australia
February 08, 2013
Lovely hotel and even nicer staff!
The pool was second to none and the cocktails were amazing!
The staff were very friendly and one of the men who works at the pool bar is hilarious. He does tricks whilst shaking up cocktails. The pool was beautiful and the cocktails like the Mai Tai in the pineapple and the Coconut Dream (?) in the coconut!

7.3 Tanuj T.
India
February 07, 2013
Great location but understaffed
Great location, huge pool, excellent live band at dinner
Excellent stay enjoyed every moment of it. The he pool is huge and you just need to walk across the road and you're on Patong beach. The live band at dinner is excellent. The food is also not expensive The breakfast spread is excellent. The staff is a little rude but yoyvget over it once you're inside

4.3 Philip R.
Australia
February 05, 2013
The service & food was terrible. Pool was good.
The swimming pool was the only redeming feature.
The staff here don't know what customer service is! They have no idea and don't care. everything takes a long time, they argue. 3 trips to the counter over a converter that was faulty. I had to speak to 3 different people at reception because they didn't understand the word pool! The breakfast was free and I can see why. I went elsewhere and bought my own. Rooms a big but cheap and poorly maintained and noisy all the time.