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2015
Very good 7.8
Based on 6232 reviews

Recent customer comments

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Very good



based on 6232 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.7
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

Jodie E.
Australia
February 01, 2013
Nice Location and Cheap hotel
Pool, location
We stayed here in January after we got a cheap deal with agoda. I would rate it as a three star hotel that has all the basic services needed. You can’t expect to complain when getting such a cheap deal. We had problems with our shower as the water would come out boiling. We asked for it to get fixed and it worked properly until our last night when it went hot again. The pool bar is nice but they have no happy hour! Our room was on the 6th floor with a pool view and was very spacious. The location was awesome as it was close to all the things that you want to see or do in Patong!

Sharyn S.
Australia
January 31, 2013
Excellent value and location!
Amazing pools and large rooms.
i have been to patong beach 8 times and stayed at other hotels, but value for money this was the best. the location was perfect, being right in the centre of all the 'action'. there is a restuarant in front of the hotel, which is part of it, so it appears partially hidden. this is the same place where the buffet breakfast is served. the breakfast was good as in most buffet's and provided ample choices, though did lack a little of the extra touches that others often have. there were no station at which you could request things such as the way your eggs were cooked etc. the food though was plentiful and fresh. the rooms were beautiful and large. we had a room that faced over the pool, whch had a balcony on which we could sit and watch the pool area. our room number was 7605 and it appeared to be in the middle of the newer section. we also booked the room next door for the kids, but unfortunately could not get ajoining rooms. our shower was a little irregular in temp being hot one day and warm only the next. the opposite side of the pool contained similar rooms, but they did have alittle problem with water leaking, but it was attended too. the pool area was absolutely amazing! there were so many dirrent pool parts and area, although they did connect. there were many deck chairs, and never a shortage. the in pool bar was enjoyable and in an area aside from all the swimming, but one again still connected. the pool had inbuilt seats for spa and foot spas to stand on. we have stayed at the holiday inn before and it certainly is a super classy hotel, but the baan laimai was equal in many ways but half the price. it erhaps was not as polished, but the pool area we felt was better. both hotels have upper class areas, but for the general public this one was fantastic value for money. they are doing lots of work there still so eventually it may be polished enough to increase the price to that of holiday inn, but for us we saved money & hotel was fantastic.

Carol D.
Australia
January 31, 2013
Poor Service, Good Location
Pool, Location
Room not ready despite checking in later in the afternoon. Room was cleaned after 5pm on the one day, after 3pm on another day and after 6pm the next day. I complained to the Manager who said there was a shortage of staff. I threatened to check out after which there was disagreement regarding a refund. A compromise was reached that the room be cleaned by midday each day. Staff appear unmotivated and appear to be unable to cope with work load. Proximity to the beach, Bangla road and Jung Ceylon is good. Breakfast was okay. Room big but sparsely furnished. Many tv channels to choose from. Shower water was hot intermittently but this improved toward the end of our stay. Renovations are currently being undertaken so lets hope service improves as well.

GARRY I.
Australia
January 30, 2013
lovely new hotel great location
beach front location
Our travel agent recommended and booked the 4* Baan Laimai Beach Resort Patong for us and we couldn't have been happier. Great location near the Holiday Inn across the road from Patong Beach. We had a lovely big sea facing twin bedded room. The staff in all department's were all very nice and helpful with information and recommendation's when needed. The included buffet breakfast was lovely and more than adequate to get the day started. Through Agoda we got a great discounted rate, and we definately recommend the Baan Laimai Beach Resort Patong.

Leigh M.
Australia
January 30, 2013
Nice Hotel in good location
good service
Check in a bit slow and not correct beds in room but was sorted pretty quickly. Shower was very weak needed more pressure.

Crystal D.
South Africa
January 29, 2013
Great location, not great value for money
Best location possible if you want beach by day and bars/partying at night
having spent our first few days in another hotel (deevana patong) it was hard not making comparisons. apart from the location our stay at deevana patong was much more pleasurable and at a much lower rate it was also better value for money. as previously mentioned the location of baan laimai is perfect. i don't want to complain about baan laimai as there is really nothing wrong with it, you just pay for more than what you are getting. upon arrival we were not helped with our luggage and were sent up by ourselves. we were given a free upgrade and the room was nice and spcious. we had several problems with the doors. the bathroom door was a nightmare to open once closed and the main (front door) constantly made a noise sounding like a kitten meowing, it would come and go but was annoying, to say the least. also after our 3 day stay we realized that our room had not once been cleaned. new towels were not given to us and we had to ask for toilet paper once ours had run out. we came to realize that there is a switch in the room that needs to be turned on/off to indicate whether housekeeping is desired - something which would have been helpful to know when we were checking in!

Crystal S.
Malaysia
January 29, 2013
Great Location
Near to everything,
The beach is situated front of the hotel. Shops are all within walking distance. Great place for a holiday. Beautiful hotel with a swimming pool and palm trees

Gershwin L.
South Africa
January 29, 2013
Great stay
Great hotel, friendly staff, nice rooms, good food
Stayed at the hotel after a busy trip in Bangkok. Loved the place. Got an upgrade on arival. Rooms are spacious and hotel is very well maintained (minor renovations were underway during our stay). Located on beach road and walking distance to Bangla Road.

Marie A.
Singapore
January 29, 2013
Great location, good value hotel
Excellent location, 10 mins walk to Jungceylon, nice pool though cold
Overall great 5 night stay in the hotel. Cons: - baht deposit per room that was compulsory - shower water stream very small, took ages to bath. Hot water comes on occasional only, usually in evening. - room service poor, no top up of soap, bathing gel, coffee

Heather G.
United States
January 28, 2013
Wonderful Stay
Upgraded to pool view, nice view of pool & sea, good breakfast, comfortable room, good pool area
We enjoyed our stay here. We were upgraded to a pool view room upon check-in and were able to see both the pool and the sea from our balcony. We enjoyed the breakfast buffet each morning, and thought the room was very comfortable. The pool area was an enjoyable place to hang-out, also. The location was great and we'd definitely stay again if we ever go back to Patong.