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Very good 7.8
Based on 6155 reviews

Agoda Verified Reviews

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Very good

based on 6155 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 7.5

8.3 Amina K.
October 03, 2015
It was good experience
God location , nice pool and belcony

United States
October 02, 2015
Great Location,Great Staff. Property has issues.
Staff is excellent ,Location is excellent, Beds and pillows are the best I've ever seen in a hotel.
The hotel is nice, However the property seems to get a little more shabby every time I stay there. Flooring in all areas is falling apart and the whole property needs a paint job. Balcony windows and doors are completely shot and need to be replaced. Their bathroom towels are not much more then rags.Pricing in front bar is complementary out of line. Elevators seem to take turns being "Out of service". Their "girl" policy is a total scam. 1000 baht hotel fine per night if you aren't paying attention.(Sleaze ball way to make money).Hotel staff is very good except for security, One or two seem to have mental problems and front desk clerk (male) called me a liar upon check in because I would not give my girlfriends name before she could check in. Talked to hotel manager about this and the clerk seemed to disappear for about a week.

9 Tracy U.
October 01, 2015
Second stay
Great location friendly service reasonably priced
This was our second stay and I was just as impressed as the first.

7 Jiong S.
September 30, 2015
Good customer service, location and security.
Location , customer service and hotel room
My stay was alright. Except for the fact the band at the bar plays music at the late night to close midnight which prevents me in getting my sleep. Also, there's a lot of mosquitoes in the my hotel room which I detest the most. The toilet is spacious and the room is nice. The location of the resort is good as it is in the heart of patong. My advice for people who wants to book a stay at this resort is to get room with balcony which is far away from the bar so you won't have encounter troubles like I did. Cheers!

9.7 Clare H.
September 29, 2015
Best wet holiday
Cleanliness and staff were always on point

4.3 Dipu S.
United Arab Emirates
September 29, 2015
Leaking Air Conditioning & Reception
location, pool and live music
Go for the location, but you will be compromising on quality of room. I was in delux room but the room size was smaller with no balcony even though it was included in the price. After lot of discussion with staff they agreed to give applicable room. Then there was air conditioning leaking water. After complaint and multiple follow ups no one came to fix the a/c. It seems hotel staff is more interested in extorting money from guests than anything else. I booked airport drop for my 6am flight even that was 20% overpriced. Overall there are much better hotels and in the vicinity that I have stayed before and thos was my first and last visit to BL.

September 29, 2015
very good, but WIFI is very low, so bad
Near the beach, room is so big
Nice view, Food adapt the western people

September 29, 2015
Beautiful hotel good design, good location only
Cleanness n comfortable n good location
Staff not friendly n not helpful, beside swimming poor no other facilities, every services need to pay extra, even iron board not supplied need go to the iron room, laundry bag also charged 20 baht! The restaurant next to hotel - Rayaan Restaurant offer good food n local trip also cheapest then outside. Strongly recommend.

8 Praveen K.
September 28, 2015
Very pleasant stay nearby beach
Location at central patong , food , room conditions .
Very pleasant and good ..location is very convenient

6 Ami I.
September 26, 2015
Good equipments but bad stuffs ever.
Close to main beach and Bangla road.
Omg! first expression for this hotel was fantastic! but after we stayed a while, I turned to think no more stay here. Because.... 1. When we found a cockroach in bath room and called the reception, no one came to our room until we called three times! 2. When we got stolen our bag and room key, they let us wait for more than 1.5hours and ruined our times but charged 300bath without apologizing. Normally for this level hotel stuffs are kind and polite but they are not, especially the guy wearing glass and chubby one. No more stay at this hotel ever. I don't recommend this hotel. You would feel so uncomfortable.