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2015
Very good 7.8
Based on 6297 reviews

Recent customer comments

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Very good



based on 6297 reviews
  • Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 7.5
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Graham E. from Australia
Couples
Stayed 2 nights in November 2015
holiday
location music bar and restuart
Reviewed November 05, 2015

Jerome G. from Singapore
Couples
Stayed 3 nights in November 2015
The customer service is very rude.
Location
Overall is ok..except the very rude customer service staff..she really very rude, I don't understand that why baan lamai management employed such service crew..
Reviewed November 05, 2015

chieng A. from Malaysia
Couples
Stayed 3 nights in October 2015
Patong beach hotel
Wooden design, swimming pool,staff.
Baan Laimai is the first hotel I stay in phuket, I like the design of hotel, the beach is just cross over the road in front of the hotel.
Reviewed November 05, 2015

joseph K. from Malaysia
Couples
Stayed one night in November 2015
Satisfaction
Location,clean & quiet
Satisfactory
Reviewed November 04, 2015

shu Z. from Australia
Couples
Stayed 2 nights in October 2015
Pleasant but average stay. Nothing special.
location is great if you want to stay close to all the action, staff were very helpful, but facilities are average and very run down.
The hotel is in need of some TLC. Pool was pretty gross. Water was heavily treated with chemicals, most of the spa jets did not work, the pool seats were slimy. wasn't a very inviting pool. Our room was large, clean but not in great condition. Definitely not a 4 star facility. House keeping didn't do much "cleaning". They simply came in and changed the towels. The bathroom floor was wet for our entire (3 day) stay. The location is fantastic and the staff was very helpful and friendly. Don't waste your money getting the breakfast. The buffet was average at best. Be better off breakfast from many of the nearby restaurants. Band in the front restaurant played very loud music until quite late. If you end up with one of the rooms closer to the street, peace and quiet may be difficult to come by.
Reviewed November 04, 2015

Suet T. from Malaysia
Couples
Stayed 3 nights in October 2015
Wonderful stay!
Location, Room is spacious
Reviewed November 03, 2015

Tan C. from Malaysia
Families with young children
Stayed 3 nights in October 2015
Worth to stay. Just opposite the beach!
Big room, 1K , 1S & 1 sofa bed, Beautiful pools
Pleasant stay at this hotel, kids are happy with the swimming pool. Breakfast ok! Kids' pool need to do some maintenance, no underwater lights.
Reviewed November 02, 2015

BOON L. from Malaysia
Couples
Stayed 2 nights in October 2015
Great Old hotel
Location, swimming pool
Good
Reviewed November 01, 2015

Norasikin O. from Singapore
Couples
Stayed 4 nights in October 2015
Stay
Near to the beach, accessible to shopping and food.walking distance to shopping center
calm and relaxing,the best part is the beach is just across.view is breath taking.but the room condition is not well maintance.air con didn't work properly.keeps leaking non stop even when you already inform they will just clean it and it will still leak non stop. they have a standard policy of firm check out which is at 12.if you wish to extend they charge you 500bhat.but the good part is,even after checking out you are still able to use the hotel facilities like the Swimming pool and shower which has towel provided. Overall a good stay.just need to back up on the maintance of the room and cleanliness.
Reviewed November 01, 2015

Eddie H. from United States
Families with young children
Stayed 3 nights in October 2015
Good price for what you get
Staff nuce and very helpful. Pool very nuce but needs so.e maintenance on the jacuzzis, still very nice.
Initial did short booking just so we could checkout other hotels. Found this to be the best value and pool great for kids so we booked nearly two weeks here.
Reviewed November 01, 2015


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