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Very good 7.8
Based on 6291 reviews

Recent customer comments

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Very good

based on 6291 reviews
  • Cleanliness 7.7
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.7
  • Food/Dining 7.5

Kenneth B. from Australia
Stayed 11 nights in August 2015
Pool,food,large room
Very enjoyable ,
Reviewed August 18, 2015

zahid N. from Singapore
Stayed 4 nights in August 2015
Very satisfied
Location, swimming pool and service
Reviewed August 18, 2015

Kevin D. from Indonesia
Stayed 3 nights in August 2015
Good location, but staff is unfriendly
Location, facilities, food
Stay in general was not bad, but the hotel staff was unfriendly. Staff was not really helpful in giving suggestions on places of interest.
Reviewed August 17, 2015

Chwee T. from Singapore
Solo travelers
Stayed 2 nights in August 2015
Good location
Good location, good food and great staff
Reviewed August 12, 2015

WAI T. from Myanmar
Stayed 4 nights in August 2015
Not Bad but not so good
swimming pool & location
Reviewed August 12, 2015

WEE T. from Singapore
Stayed 3 nights in August 2015
Not VEry Good hotel .... BUT SOLID HOTEL
location and cleaniness and view
SOLID hotel in Phuket .. been my 2nd stay there . will be there again on my next trip . very near to all shops and things .. mini mart just below and beside ...
Reviewed August 12, 2015

Varun M. from India
Families with young children
Stayed 2 nights in August 2015
Excellent stay. Next to the beach and Bangla road.
Excellent location, great rooms and ambience, good food
Excellent. Got more that what I expected. Located in the most happening area of Patong beach, good food, great ambience, rooms
Reviewed August 11, 2015

Amy C. from Singapore
Families with older children
Stayed 3 nights in August 2015
Comfortable Stay at Baan Laimai
Food, Dinning and Spacious Room
The reception for guest check in was slow due to not enough staffs. The Wifi was bad - no WIFI in public area and guest rooms.
Reviewed August 11, 2015

Wei Y. from Malaysia
Stayed 3 nights in August 2015
very good location
Location, ambience and swimming pool
The hotel is situated right infront of the beach, very good location, very relaxed and cozy deco.
Reviewed August 10, 2015

mark H. from Australia
Stayed 7 nights in July 2015
Not such a great experience
Location, leaving it and room maintenance staff
The rooms air conditioning broke down repeatedly which made the stay uncomfortable on a daily basis, my Thai girlfriend was subjected to frequent harassment by hotel security who treated her like a local bar girl. Whilst I do not begrudge the bar girls a right to earn an income the hotel security should treat all female customers with a mandatory level of respect, and not single out Thai females only with disdain and contempt. The reception staff were excellent but the room service food was not good and I would not stay again.
Reviewed August 08, 2015