arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (405)

Business travelers (18)

Couples (116)

Solo travelers (183)

Families with young children (12)

Families with older children (9)

Groups (67)

Very good
7.5
based on 405 reviews
Hotel Condition/Cleanliness
7.3
Facilities
6.8
Location
8.6
Room Comfort/Standard
7.5
Staff Performance
7.6
Value for Money
7.7
Food/Dining
6.5

8.8 David F.
United Kingdom
March 20, 2016
In the heart of town, good value & facilities
Good value, good location if you want to be in the heart of town, big rooms, road noise can be a problem with front facing rooms

7.3 Mart-Ants P.
Estonia
March 16, 2016
nice hotel near the Bangla Road
Breakfast, location.
Nice hotel near Bangla Road.

6.8 Anthony L.
United Kingdom
March 07, 2016
You get what you pay for
In the heart of the action but very noisy from the street, no pool or balcony but close to the beach, it's okay if your on a budget

4.4 Khim N.
Australia
February 29, 2016
The staff was very friendly when we got there. Aft
Bangkok Residence, I will never stay there again. Such lazy and rood staff

7.6 Omar S.
Bangladesh
April 16, 2016
Very Good
Value for money. Near to Bangla road. Halal food shops are near to hotel. Only negative thing is rooms are bit small. But we'll visit again near future.

2 Chia L.
Malaysia
February 17, 2016
BAD SERVICES
It was a bad experience of staying at Bangkok Residence. The staff were not polite at all. Housekeeper steal my niece clothes after housekeeping.

9.6 Mehmet Y.
United Kingdom
February 13, 2016
Summer
I'm stay here about 5 days whey goog and staff friendly

7.2 Sheikh A.
Malaysia
February 02, 2016
Overall , considering the price and location,the B
We stayed for 4 nights.Everything was fine until the third day when electricity supply was cut off from 8am to 5 pm.On the last night , many places in Phuket were affected by flood due to rain, including road infront of the hotel.

8.4 De T.
Singapore
March 29, 2016
Cheap and good lcoation
Location is in the heart of Patong and yet the noise level is kept at a minimum. Sleep was good and location is easy to get to! massage and food is everywhere!

4.3 Gary T.
United Kingdom
January 28, 2016
Bamgkok Resiidence NOT WHAT SHOWN ON PHOTOGRAPHS !
Cheap Hotel - Not bad Location - Rooms good size
This Hotel condition is Nothing like photgraphs Reception manager said all Hotels have good photgraphs this is what you get Very misleading description of the Hotel Guaranteed to be given food poisoning as they do not cover the food up that is served cold most of the time and not cooked properly left over food from the previous night that flies have had there fare share of and laid there milions of eggs on due to the fact most is left uncovered only time before a major outbreak of poising will happen here. When arriving we got the shared minibus 180 baht from phuket airport, the hotel manager charged me 800 baht for a car Taxi to the airport then a minibus aeeived that is only 300 baht from hotel and would not refund the difference Hotel reception manager I refer to is the Lady hat started work approx 8am on the 26 January 2016 when we left and were there most days her attitude needs addressing hotel is good value for the money if you just want a room but DON’T EAT HERE go next door 150 Baht for god food.