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Excellent 8.1
Based on 853 reviews

Recent customer comments

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based on 853 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.6
  • Location 9.1
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.5

10 Ashvin H.
January 05, 2016
Great hotel!
Pool, location, rooms
Beautiful hotel with a great pool! the deluxe rooms open out direct to the poolside and the deluxe pool rooms have the pool coming right up to the balcony! great food in and around the hotel and the rooms are spacious and clean

6 Daniel Y.
January 04, 2016
Countless cockroaches in the room.
location, pool, good customer services from staff
There are lots of cockroaches. I killed dozens of them but still many of them everyday. I was in joy when I leave this place. This hotel is located at the good location but there are heaps of other hotels for the good location. I will never again staying this resort with the money I paid.

8.7 Benjamin A.
December 27, 2015
Phuket Holiday
Pools,Bars, Location
it was great room was terrific but very expensive, rooms looked like they were thrown together really quickly final touches looked a bit rough, breakfast and great , and staff where more than helpful will be defently going back

7 Junnie K.
December 22, 2015
Great Stay
Location, Location, Location
Overall we enjoyed our stay there, clean enough and they make up room everyday. One down point is that if you want to have wifi, you need to go to the lobby and furthermore, there is NO fan, it was so hot. Thus, Banthai might need to consider to put up some fans at the lobby since they are not providing wifi in the rooms.

7.3 Grant M.
United Kingdom
December 21, 2015
The lack of free WIFI in rooms is a joke~!
Location, Staff and Clean
We stayed here 2 years ago and the hotel as gone downhill quite a bit since then. The lack of Free WIFI in the rooms is a total joke in this day and age and they are really missing a trick here. So much so that the area where they provided free wifi in the lobby was always crowded, noisy, no privacy and full of lies and bad smells. The prices at the hotel bars and restaurants are all 50% higher than those in the same small stretch of road. If you want a beer go to 'The Place' next door who do it for 80Baht instead of 120Baht in the hotel. The breakfast is also not very good, unless you like pork products then you'll be fine!

9.3 Winnie P.
November 19, 2015
Good Hotel in an Ideal Location
Has smoking hotel rooms with direct pool access, Friendly and helpful staff, Great Location with Fantastic Italian Restaurant just beside hotel
Fourteen-day stay was wonderful enjoying the pool and pool bar. Hotel staff are very friendly and helpful. Providing free thick-soled slippers for 2 & 1 beach bag were great gestures. The Italian restaurant Leo & Mas is the BEST Italian restaurant we have tasted! Will certainly return to this memorable hotel.

10 Donna P.
November 16, 2015
Annual Chilout Holiday
Location , facilities and cleanliness
I have stayed at the Banthai on several occasions both alone and with adult family.I am tempted to stay elsewhere but when it comes time to book i cant resist going back to Banthai.I love Thailand as my "Chillout Holiday " and try to go annually , this resort offers me everything i want and need . thank you again for a great holiday. Donna , Sydney Australia

10 Stephanie N.
November 14, 2015
Best hotel
So clean, so nice and such an amazing place to stay

10 Paul I.
November 09, 2015
Great location
excellent staff, great location, room is nice
Banthai is in a great location, walking distance to pretty much everything! Beach is just across the road & Bangla rd with it's bars & nightlife is only a 3min walk away. The staff were very helpful with all our questions we ask...we had trouble with our key-card though they fixed the problem ASAP...all good! I can't fault this hotel...will return again!

8.7 KAR Y.
October 20, 2015
A great hotel with great location.
The location is the best. Hotel conditions is good.
Very much enjoyable