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Recent customer comments

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Very good



based on 159 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 5.3
  • Location 8.2
  • Room Comfort/Standard 7.8
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 6.6

Nik O.
New Zealand
May 09, 2011
Lovely hotel
The air conditioning was amazing
I would recommend Benyada to others. The rooms were sufficient and it was a minutes walk away from an amazing beach. Most of the staff were really friendly except for one guy who had a major attitude problem and is probably working in the wrong profession as at no time did I want to have to deal with him as he was such a difficult person. On the whole though, the Benyada was clean and cheap and close to most things.

Heidi C.
United Kingdom
April 30, 2011
Great location and friendly staff
Perfect if you don't want the hustle and bustle of Patong, but want to visit
Lovely staff, very helpful. A walk away from the beach and other nice places. Nice variety available for breakfast. Only a tuk tuk ride away from Patong. No swimming pool though, but for a weekend stay it was fine.

Georgia S.
New Zealand
April 22, 2011
Quiet location compared to Patong beach
Pros:being away from the hoards of patong
I wasn't keen on coming back to Phuket from the serenity of koh Lanta island but it was nice being on Surin beach. The food was cheap at the corner of the beach by Benyada. The room was fantastic my only complaint is that the hotel showed pictures of the pool and rooftop bar but when we arrived we were told the pool wouldn't reopen until December! So without the pool it was poor for the price we paid but otherwise it was great. Good breakfast too. but honestly in the heat you reLly need a pool!

Vanessa M.
United Kingdom
April 12, 2011
Wonderful Boutique lodge
Clean, tidy and very cheerful helpful staff.
On arrival we were greeted with smiles and very friendly service. The staff were always extremely helpful and nothing was a problem. Breakfast was very good each morning and very consistant. The only thing I would say is that the shower water pressure is low but a positive to this is that there is a wonderful hairdresser next door at Mandarin Spa. I would recommend Benyada to all my friends.

Peter H.
Australia
April 07, 2011
Family location, small rooms
close to beach
this is a old hotel in need of some repair. from the outside and reception desk all looks very nice, then it goes a little down hill from there. from the room door the door handle was hanging there, half broken, later we discovered why. the lock is in a weird 2 phase system you have to turn it 2 times to unlock (would be good if i was told ) breaking down the door is easier than opening it. travelling with my cousin we came from bangkok and pattaya city and the room was the smallest we have had. no privacy in the bathroom as only wooden shutters in the wall separate sights, sounds and smells to the rest of the room. it had been raining 3 days before we arrived so due to the hotel being run on solar hotwater system no one had hot water, this is all the staff could tell us, and all guests reported the same problem, (we asked them) so cold showers with low water pressure in rainy weather is no fun. due to the rain the hotel and surrounding area was mostly deserted, so slow service and the odd cold coffee didn’t impress me either.the pool was empty, and the taxi drivers pissing on the side of the road while we where eating was off putting too. i’m sorry but besides the day time reception desk staff nothing better to report.

Anthony G.
Australia
March 30, 2011
great location. average rooms
helpful staff
Very bad bathroom design. Room was dark. Bed was hard. Breakfast was good. Staff tried to help. Location is great - 5 min walk to Surin beach. Clean ocean water. 20 min drive from airport. Overpriced the quality of the hotel.

Jonathan C.
United Kingdom
March 29, 2011
A decent cheaper option, although not luxury
Inexpensive option in lovely wonderful Surin Beach
the benyada lodge is a decent inexpensive option for a stay at the lovely surin beach. the shower is not particularly strong and the service is not top-rate, but you're not paying for it. for a top-price experience definitely stay at the twin palms, three doors down. benyada instead is a solid option, with well-decorated rooms. note of warning - despite being advertised as having a rooftop pool and bar, these are closed. it is unclear whether they will open again.

Md R.
Australia
March 28, 2011
Nice and clean hotel with most of the facilities.
just 2 mins walk from the surin beach
the price is bit expensive. but the hotel is really nice and very close to surin beach with all feature. staff are very nice. if you like a quiet beach area rather than kammala and other beach.

Lucinda D.
United Kingdom
March 11, 2011
Good location and Good size rooms,
location
The hotel was in a good location and very quiet. Good size rooms, beds a bit hard and the bathroom disappointing. The 'pool' is a kids dipping pool about 1ft deep and on the roof with no shade or umbrellas. Good breakfast but the food and drinks overpriced. Go to the Tin Shed on the main road for excellent Thai food at a good price. A stint at Catch is a must.

Stephen K.
Canada
March 10, 2011
Basic, clean and decent
Clean and tidy, friendly staff
Decent hotel for the price. Good location, clean and good for budget minded travelers. Issues encountered: - water pressure was poor - bed was a little hard - wi fi did not work generally happy with the stay.