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Recent customer comments

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Excellent



based on 368 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 8.3
  • Room Comfort/Standard 9.3
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.0

Jerry B.
United States
February 20, 2016
Great spot
Location, staff responsiveness, value
Great. I would come back if possible

vanessa L.
United Kingdom
January 20, 2016
paradise,staff lovely,very quite,food lovely
Tranquility,food,bungalows
My husband and i stayed here for 4 nights, Very quite and relaxing, nothing on this island perfect for getting away from everything and just walking along the beach and reading your book, staff very helpful and the food very good Bungalows are very well looked after Clean and of good size Will go back another time Perfect for getting getting away from everything

Maja S.
Poland
January 12, 2016
Quiet hidden spot
Nice rooms, nice food
Everything excellent except lack of Sandy beach (concrete wall is a border of nice garden and see) and long waiting for meal. Rooms very nice and comfortable, quiet and hidden place. Great to rest.

Stephen N.
Ireland
January 11, 2016
Perfect Place to Sit Back and Relax
The View, The Rooms, The Peace & Quiet.
This hotel is the perfect place to relax and unwind. Ko Yao Yai is the place to go to escape the madness of Phuket and the Betterview is perfect place to sit back unwind and enjoy the silence. The hotel sits on the east coast of the island with beautiful views across the bay towards Hong Island and surrounding islands. Whilst it's located on the coast, you can only really swim at high tide as it's all costal mudflats on that side of the island, even at high tide it didn't look too appealing so I stuck to the pool which was fine. The rooms are furnished to a very high standard and set in beautiful tropical gardens. The food was always good and reasonably priced, however it is probably a bit expensive compared to some of the local restaurants, which you can find dotted around the island if you hire a moped from the hotel at 300 thb per day. My only real comlaint or concern about this hotel is that in about 2 places the decking around pool has rotted through leaving 2 gaping holes, which is quite dangerous especially to small kids, and I dont understand why they don't just get it fixed, I'd imagine the cost of a few planks of wood and labour would not be expensive in Thailand.

Chandra L.
Australia
December 11, 2015
A beautiful view from the verandah
The room was very comfortable , a great view from the verandah, the chef was very sweet.
It was very enjoyable, we had a couple of issues with the room but were able to change with no problems. The restaurant does not really cater for vegetarians, that could definitely be improved. Also the breakfast offering could definitely do with an upgrade. Overall a lovely place, very relaxing.

Alli N.
United States
November 28, 2015
Good place but the island itself....
Staff, bathroom facilities, scooter rental
This bungalow was really nice, air con and very large bathroom were great. Nam was able answer all of our questions and to help organize our transfers and they also rent out scooters. While our stay at Betterview was pleasant, there is something travelers need to know before coming to Koh Yao Yai. There is not much at all to do on the island, it seems as if they locals don´t really want the tourists and therefore haven´t made much of an effort to accommodate their needs. There are three restaurants apart from our hotel restaurant, and there are a few very small mini marts for necessities. You must rent a scooter to get around the island, but even then there is not a lot to see or do. You can´t swim at the ocean outside of the bungalow here because the tide is too far out. It feels like the whole island is in bed by 10pm so if you are a night owl it could get pretty lonely. You really really need to be quite happy sitting by the pool for the entirety of your stay...if that´s you, then it´s perfect. Again, our stay at the bungalow itself was pleasant but I wouldn´t go back because it wasnt really our type of island.

Tatjana S.
Germany
November 08, 2015
Awesome stay, highly recommended!
Silence, private jacuzzi, food, pool

Deborah M.
South Africa
October 28, 2015
Fabulous
Rooms, staff, views
Stunning return visit with friends. Beautiful resort with 12 bungalows. Panoramic bungalow 101 has best views and privacy. Next best is 205. Breakfast nothing to write home about but the lunch and dinner meals are lovely.

Deborah M.
South Africa
October 26, 2015
Excellent return visit
Bungalows, staff, food, views
The resort is small, with beautifully appointed bungalows. The views are superb and the staff most attentive. The food is good but breakfast is still not the best.

Sarah O.
United States
September 24, 2015
pretry place
Relaxing for the most part
Got the panoramic sea view room but didn't actually get much of a sea view . Besides the mediocre breakfast and awkward stares from the staff, the room as quite lovely and comfortable . The pool had too much chlorine and the beach was not really swim able with the tide and sinking sand and adundance of sea plants. Amazing island to explore on a motor bike, found a better beach maybe 20 mins away