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Excellent 8.7
Based on 321 reviews

Recent customer comments

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Excellent



based on 321 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.6
  • Location 8.5
  • Room Comfort/Standard 9.1
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Brian W.
United States
November 20, 2015
No wonder it is the best rated by the customer
An entire apartment to yourself, extremely helpful and friendly staff and a great location for everything in Patong and the island.
Great visit! My wife and I arrived early in the morning and asked for an early check in and only had to wait an hour. The staff let us check in about five hours early and held our bags behind the counter until then so we could rent a scooter from next door and go get some breakfast. The gentleman that showed us to our room was very polite and informative and we were amazed at the condition and atmosphere of our apartment! It was absolutely worth more than what we payed and I could have stayed there for a lot longer than we did. The scooter that we rented for 200 Baht/day or $6 USD took us all over the island and in one day we saw elephants, tigers, beaches, markets, big Bhudda and two cities. I honestly did not see a down-side to this place during my stay and highly recommend it to anyone visiting Phuket, not just Patong.

Christopher M.
United Kingdom
November 06, 2015
Great place to relax!
Rooms; staff
Really enjoyed the stay; I was there to relax and work. Internet was great, coffee machine was handy, staff were awesome and very friendly. Rooms were comfortable, would have liked blackout curtains, but hardly the end of the world. Walking distance to nightlife, although transport options would have been great, but the whole island is overpriced for travelling even the shortest distances. All in all, great stay and will be back!

Andrew H.
Australia
November 06, 2015
Excellent
Room very modern, high quality, clean. Staff are very friendly.
The only criticism is that the water pressure wasn't great (for having a shower) and cleaners are quite noisy.

Jian W.
Malaysia
October 27, 2015
Great stay
Staff, design and cleanliness
Super awesome and friendly team, serving nice breakfast. Best choice to stay in Phuket.

Jarle H.
Norway
October 22, 2015
Highly recommended!
Very friendly and helpful staff, nice standard on appartments and in a quiet area.
I had a fantastic stay here and can highly recommend it to everyone, this place is suitable for families, couples and singles. I will guaranteed be staying here next time I come to phuket.

Siew S.
Singapore
October 21, 2015
Will definitely return
Location, bed and space
My 3 frens and I stayed in the 2 bedroom penthouse. It was beautifully furnished and spacious. Loved how their beds were so comfy that u can't feel it when the other person moves and they provide bolsters which is really rare. Located just 10mins away from patong beach and never short of food nearby shd u ever feel hungry. Hotel pools were a bit small but usable. Hotel staff generally quite friendly although breakfast spread and quality was disappointing. Definitely a place we wld go back to if we ever visit phuket again.

Julie M.
Australia
September 09, 2015
Great spot, great food, great staff. Just great!
Pool, happy hour, room size/cleanliness
Awesome. Felt spoilt with the room. Great location, could still walk to bangla road. Two pools were nice. Staff were very welcoming.

Chris S.
Australia
September 08, 2015
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BYD Lofts Boutique Hotel & Serviced Apartment
Gui

Paul C.
United Kingdom
August 21, 2015
The Best In Patong
Great Rooms, Staff Friendly, Great Location
Great Rooms, Staff Friendly, Great Location

YUNG L.
China
August 16, 2015
bad service, not very convenient indeed
price, cleanness and the design
not very convenient, need to walk about 20 mins to shopping mall. one of the housekeepers does not make sense, she called and asked when we would go out and if we could leave earlier so that she could clean our room before getting off.