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Excellent 8.2
Based on 2005 reviews

Recent customer comments

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based on 2005 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.5
  • Location 7.8
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.9

Susanna S.
Hong Kong
July 21, 2016
From Satisfactory to Very Unsatisfactory
Pros 1) Awesome ocean view at lobby, room & restaurant; 2) Enjoyable in-room jacuzzi everyday; 3) Very good food at Poolside restaurant & fine dining at Plum; 4) Friendly & helpful staff especially "Yut". Cons 1) Free wifi = Nil wifi; 2) Slow water supply at in-room shower; 3) Unreliable car rental service, arrived 40 mins late at our scheduled time (referred by hotel) 😡; 4) I put the do not disturb sign but someone knocked my door at 8.30am for cleaning 😡😡😡; 5) I booked the 3.5 hrs spa package in order to enjoy & relax, the progress was good initially but deteriorated at the last part! When I was doing facial mask, time to sleep & relax; the staff start cleaning the jacuzzi (probably preparing for next customer) and was too noisy that should never happen during the spa treatment! 😡😡😡

sharon H.
July 17, 2016
needs update in rooms
One room was the show room for owners...the spa ocean view room was very poor. Not suitable for families. Pool not great for kids. You have to use lobby to go in and out of any room and it is very steep with many steps

Nestor S.
July 14, 2016
Elegant-peaceful-delightful-gorgeous sea view-amaizing-pool-brand new rooms-kind staff-great food
This adult retreat hotel is just perfect.Best choice. The view is magnificent, you are on top of a hill which means that you always have a little breeze and it is calm. The beach (Kamala ( is 5-10min by walk, easy. The beach is always busy with noises form the jet skis, the tourists and the hotels there do not get much air. Cape Sienna has a stunning pool, most beautiful i have ever seen, v,in white marble, very long, perfect for your fitness with view on the sea. The pool restaurant is your best option, very nice dishes, reasonably priced and no risk to be sick.Their fine dining PLUM with their Italian chef is stunning, they always offer a side of the menu, a special menu at such a good price with entree, main and dessert. Elegant, calm with ocean view. The rooms are very clean and new. comfortable bed, with TV, wide shower, and a private terrace, air con obviously, nice min bar... Going on excursions we had a look at the different hotels and we thanked ourselves to have chosen Cape Sienna, the other hotels are really big and busy, nothing calm and romantic..Obviously it depends what you are looking for. The excursions organized by the hotels are of good quality surely a bit more expensive then on the street outside but at least they are reliable, they pick you up at the hotel and if you need to change or ask any information there is always someone at the desk at the hotel. The city tour is not worth it, it is not a tour of Phuket as we thought but of the big Buddha and a shop where they sell jewels that they say to be made there but i suspect they are made elsewhere. We wasted a precious day we could have spent relaxing... the Phi Phi island excursion was good as well as the elephant trekking.Patong beach was too noisy and busy but good if you want to buy fake sun glasses, swimming suites...they all sell the same. The massages at the hotel are great and they have some specials at half price !! A very special thanks to Andrea (bar and pool restaurant manager) who

Kristen W.
United States
July 12, 2016
Perfect Island Getaway!
Cape Sienna was absolutely fantastic! I tend to be picky about cleanliness and service, and have to say that everything was top-notch! From the beautiful ocean view from a private balcony, to an endless array of items for breakfast and other meals, and to a kind, helpful staff- we would stay here again in a heartbeat!

July 08, 2016
Quiet place

Ai T.
July 08, 2016
Overall is good
This is first time I been to this hotel , and wanted to celebrated my mum birthday , the staff there was so sweet thought of this already , they prepared a choco cake to surprise my mum , the location was perfect because I don't want too crowded place and walking distance to kamala beach .

TzerCing T.
July 04, 2016
Good view.
Good view, but location not very convenient.

tengku M.
July 02, 2016
Great if u just wanna have a quiet time away from crowded area

Neil M.
United Kingdom
June 29, 2016
Good but not excellent
I enjoyed a pleasant stay for a week. However, although all the facilities are as listed on the website it seemed somehow seemed less impressive - just a little far from the sea, a small infini-pool at one of their outlets across the road. Good but not excellent.

Parinyawat S.
June 27, 2016
Great Views