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Very good 7.5
Based on 2526 reviews

Recent customer comments

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Very good



based on 2526 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.2

Chloe W.
Canada
September 08, 2015
Old environment and unprofessional hotel staffs
clean, quiet
Not entirely good as the hotel looks old and the staffs werent that nice. Bell boys are okay but front desk is soso.

LOH W.
Singapore
September 07, 2015
Attentive Staff
1) Attentive Staff

Michell C.
Malaysia
September 06, 2015
Great hotel for family fun!
Room cleanliness, Size of the room, Amenities
Had a fun-filled day at the water park, so much water activities/pools around the hotel to explore. I didn't explore all of them, only the water park and the main swimming pool near the beach. The beach area is a nice place to chill, away from the crowd. Nobody goes there, so it was a good spot to just lie on the sand and chill or read a book. It's definitely a great place for family fun. The room is spacious and clean, one thing that put us off was the smell that came from the exhaust fan in the toilet (room 7504). Had to keep calling housekeeping to get them to spray away the smell, but the odour keep coming back. I've always been a Centara fan, stayed at Centara Anda Dhevi in Ao Nang, Krabi, and it never dissapoints.

Chi C.
China
September 01, 2015
Poor conditation in Luxery Pool Villa (3 bedrooms)
Cheerful staff
We have booked a Luxery Pool Villa with three bedrooms, however, the condition inside was terribly poor and over expected as the most high-ranked room in the hotel. We (4 adults, 2 child, 2 infants) finally changed to stay at a Penhouse room with a small pool on the roof. Luckily we have been compensated with a dinner buffet for free (But the food equality disappointed us again!!).

Lap L.
China
August 30, 2015
good
tidy, silent, comfort
Large area but not enough activities for adult and child.

Ching K.
Hong Kong
August 29, 2015
Resort is big with several blocks.
Equippes with water park. Nice pool. Room is clean.
My stay was overall good.The apartment that we stayed was good enough to accommodate the whole family, but it will be better if the apartment has more than one bathroom. Waterpark is not that big but was able to accommodate all hotel guests without being too crowded. We like the pool more.

Ying Z.
China
August 27, 2015
Not a good choice
None
It was near the airport, very solo place. But inside, it is too noisy. At receptionist, you need queue up long to solve your issues. The WIFI was not stable, even sometime no electricity. I do not like it.

Tse L.
Hong Kong
August 25, 2015
Good hotel, nice service
Nice service, nice splash park
It was a nice stay in this hotel, service was very nice, they upgraded us when we check in. Our kids love the splash park, room was nice and clean. The only bad thing was the temperature of water in shower was not stable.

KAM T.
Hong Kong
August 25, 2015
Nice Hotel
Staff, Activities & Room
Nice Staffs, Good room and the activities hold by Carpediem team are fun also the Water Park, my kids are very enjoy. Location is near airport & not much choice of restaurants inside the area which is suitable for kids. But Kitchen is available in the room that we are able to cook by ourselves. Concluded the Hotel is very nice & we probably will stay again in my next visit to Phuket

ka C.
China
August 24, 2015
Like the water slash
Kids love the water splash, not much choice for food, good service staff
so far ok, but strange to have different taxi quotes from different staffs. One told me 400Bt to airport and the other one said 500bt