arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 2526 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2526 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.2

Rachna B.
India
June 08, 2016
Good experience overall
Excellent property , Needs better maintenance - water park dirty with algae floating around Pool Villa is very nice and comfortable Villa club is very good Food delivery is slow but food was quite good Buggy issues continue .... Need to plan 15 extra to commute by the buggy .

yew H.
Malaysia
June 08, 2016
Poor check in time and buggy arrangement
Check in delay after 5pm, staff and manager no apology at all. Buggy driver with no manners attitude

Paul M.
Thailand
June 06, 2016
In one word, crap.
in one word, crap.

Boon T.
Malaysia
June 02, 2016
Cleanliness
Not clean

Sirikorn P.
Thailand
May 27, 2016
Fantastic and Enjoyable Stay
Functional,Clean,Comfortable Room. Efficient Staff. Superb Water Park. It was a fantastic stay.We love this hotel. Definitely come back.Recommend for Family have kids

Adipong T.
Thailand
May 17, 2016
Family Trip
Love the pool and great room.

Adipong T.
Thailand
May 17, 2016
family trip
Love the room and good service

Emil B.
Sweden
May 11, 2016
Not worth it.
To big, to expensive, staff seemed bored. Buggy taxi system not working.

Rene A.
Austria
May 11, 2016
Nice for a day or two with small kids
+ Large campus, rooms are in different buildings that look like an apartment complex. + The water park is certainly a highlight, friendly and helpful staff there + Rooms are OK - nothing special + Nice breakfast with a good selection of dishes + Kids pool, adult pool and small beach section + Children indoor playground offered + Either they seperate rooms with small kids very well from the rest or the walls are good. - Beach had strong waves, not recommended to go there with small kids - Distances to to the various locations are quite far to walk - Transfer to the airport was 700 with the on site taxies and 500 with the regular ones. This is a clean rip-off. - Cleanness could be better, if you move the beed you could become a hobby archaeologist, shower sink was 'interesting'. Still fine though ..

anchana K.
Thailand
May 11, 2016
food is not good taste.
food is not good taste.