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Very good 7.5
Based on 2559 reviews

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Very good



based on 2559 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 6.8
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.6
  • Food/Dining 7.2

Assylan T. from Malaysia
Families with young children
Stayed 3 nights in July 2016
Awful hospitality, honesty by staff was not good at all
I wouldn't go back to Centara
Reviewed July 11, 2016

ng J. from Malaysia
Families with young children
Stayed one night in July 2016
Satisfied
Overall is good! Except the food, few of us had food poisoning after the dinner! Especially my daughter got bad vomitting & diarrhea! I found the food is not proper covered, a lot of houseflies fly on top of fruits!
Reviewed July 10, 2016

JONATHAN B. from Canada
Families with young children
Stayed 3 nights in July 2016
Always A good stay
Have stayed here a few times now and it is always a good time to stay at Centara. The food is great the facilities are top notch. The kids love the water park. The pool villa is excellent. If you are looking for a quiet place away from the tourist traps and just want to relax and have fun this resort is the place to be. However it is away from everything so you will need a car if you want to sight see or rent a driver.
Reviewed July 09, 2016

Tanin S. from Thailand
Families with young children
Stayed one night in July 2016
very noisy because of planes!!!
Not good for kids at all.
Reviewed July 09, 2016

Dan D. from Australia
Families with older children
Stayed 4 nights in July 2016
Great Value
Great position and planes taking off form the airport close by did not disturb us. Lovely and helpful staff. Clean rooms and very good facilities. Lots of restaurants and massage places near by so can easily not be stuck in the hotel.
Reviewed July 09, 2016

SHEAU W. from Malaysia
Families with young children
Stayed one night in July 2016
water park
free entry to water park. nice swimming pool, beach. everything were great but only the cleanliness of room.
Reviewed July 08, 2016

Tanin S. from Thailand
Families with young children
Stayed one night in July 2016
very noisy with planes flying next to your unit
The villa curtains cannot shade the light at all in morning. Very dirty feel with many dirty spots on furniture sofa bed linens just scary! Then we moved to 3 bedroom penthouse unit where the unit is very run down. 2 bath tubs are without stoppers not sure how to keep water in the tub. Then it supposed to come with turndown services. The unit is for 6 persons. And we finished going to waterpark so we called for turndown services as all towels are used. They just left 3 towels and did not even bother to tidy up anything. When I complained they told they already did the turndown. Then they said the supervisor will turn up to inspect turndown service but of course no one ever bothered to turn up. Worst is the noise of airplane taking off was really disturbing for the kids. I would strongly not recommend this property for families with kids even kids may like waterpark but u can pay for it separately. No need to stay there!
Reviewed July 07, 2016

Jocke E. from Sweden
Families with young children
Stayed 3 nights in July 2016
PERFECT
Nice, Clean, fresh waterpark. Nice clean room. Friendly staff. Very close to the airport. You can se planes take off and land all the time.
Reviewed July 07, 2016

Sabrina J. from Australia
Families with young children
Stayed one night in July 2016
Perfect for the kids
Stayed at a deluxe room with twin beds. Perfect for us four, included buffet breakfast - it was so scrumptious and so much to choose from! The Splash jungle park was the highlight! Kids loved it. Perfect hotel when arrived late as only 15mins from the airport. The room was modern, so comfortable! Shower head was excellent. Buggy ride helped getting around as its so hot during the day and the resort is massive!
Reviewed July 06, 2016

Judy C. from Hong Kong
Families with older children
Stayed 2 nights in June 2016
Lots of mosquitos but enjoyable stay for kid
The room not very clean with lots of mosquitos. The beach not suitable for swim but the beach pool is nice. Overall acceptable as a getaway and nice stay for kid with the water park and buggy cart. The food stall nearby is really nice and cheap. Don't miss out to walk around the small shops outside and you may find nice and cheap soveniors ;)
Reviewed July 02, 2016