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Recent customer comments

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All reviews (422)

Business travelers (11)

Couples (133)

Solo travelers (25)

Families with young children (175)

Families with older children (58)

Groups (20)

Very good
7.9
based on 422 reviews
Hotel Condition/Cleanliness
8.0
Facilities
7.8
Location
8.0
Room Comfort/Standard
7.9
Staff Performance
8.0
Value for Money
7.9
Food/Dining
7.9

9 meagan A.
Australia
September 11, 2014
Perfect - would go back there very time!
Location, pools, facilities
Perfect! Perfect location, great facilities.... For adults and kids. Had a great treatment in the spa! Kids loved the pool, and we loved the swim up bar! Friendly staff- very accomodating!

8.3 Mohamed S.
Maldives
August 15, 2014
Good hotel overall. We did not dine at the hotel
Bed was very comfortable

9.3 Paul R.
Thailand
August 13, 2014
Pleasant Stay, Would Re-reserve
Beach Proximity, Pool water features, In-town but quiet.
Pleasant stay; my 8 year-old really liked the pool. Everyone seemed to enjoy the accomodations and they seemd well kept up. Staff was very pleasant. Went off property to eat sometimes, but could find plenty to eat on-site too. Breakfast was varied and enjoyed by all, especially the Ratatouille. In-room refrigerator allowed us to buy drinks off-site as we wished. Would stay again. Negative: hamburgers had an off-flavor.

9 Piotr F.
Poland
September 14, 2014
Very good hotel
Good food, nice pools, friendly staff
Very good and comfortable i wan't back there in future

10 Andrew B.
United Kingdom
September 10, 2014
My experience
Food, outside area of the hotel and the hotel service
It was a dream.Perfect.

7.7 Gareth L.
United Kingdom
August 11, 2014
Nice Vacation Hotel
Swimming Pools, Pool Bar and swimming pools
Nice hotel, check in was nice and easy, room was k faulty fridge was replaced after a couple of reminders . 3 pools to choose from . Breakfast was a pain in main restaurant however poolside was opened up forover flow for brakfast and that eased the issue. All in all a nice place , a little quiet and away from the hustle of patong but taxi service was available. Would go back

9 Azlan H.
Malaysia
September 11, 2014
Awesome
Quality, Nice and Reasonable
Awesome. We stayed there for 4 days 3 nights and it was lovely.

5 Jamil H.
Malaysia
November 25, 2014
Staff Hospitality needs improvement
Location was good. A slow walk along beach gets you to town. Good eateries though Halal food had its challenges.
On arrival there were no bellboys to carry our luggage. At night the walkways /corridors to rooms were not well lit

4.7 Jamil H.
Malaysia
August 04, 2014
Customer handling below PAR
comfortable bed and bath facility
For a 4 star hotel, the overall service is below expectation. On arrival date and our late checked-in close to 5 pm, not all rooms were ready. The hotel did not have sufficient bellboys. The operator and front desk were not english proficient as we had problem asking for Qiblat (praying direction) . When ckecking out, they claimed that we took their laundry bag and later was found by the roon service staff . Although they apologised, the damaged was done. As a suggestion, Agoda should provide for special request such as Muslim food for breakfast especially .

9.3 Kino Z.
China
August 20, 2014
Very pleasant experience
Good location, good service, beautiful garden
Very beautiful hotel with friendly staff. The room is big and clean. Very nice swimming pools. Close to Caron beach, and there're many restaurants near by.