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John S.
Families with young children
Singapore,
June 16, 2013
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Conveniently located & average service experience
Child-friendly swimmming pool, location and friendly Staffs
7
It is conveniently located and child friendly swimming pool.
The staffs are generally friendly but I feel that they are not really service-oriented, perhaps lack of training to handle customers' request. Respond to request is slow. My room air-con leaks and I have to make 3 rounds of phone calls (total wait for 1 hr++) before the service man arrived. House keeping is good.
Breakfast is average but lack varieties. Please note that there are 3 hotel sections namely, Terrace, Lagoon and Cabanas. The cheapest room rate is the terrace which I was told by the Staff that they does not have any inter-connected rooms.
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Sharon A.
Solo travelers
United States of America,
May 26, 2013
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Very comfortable. Great for a weekend of relaxatio
10
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Seng F.
Families with young children
Singapore,
May 15, 2013
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Good for a no fuss family with children stay
Kids play room, breakfast and big size rooms
6.7
Room was slightly dirty when I check in but housekeeping staffs was quick to change toilet seat and mop up the floor and to bring in new water heater. That more than makes up the poor impression upon checkin.
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Rod W.
Groups
Australia,
May 14, 2013
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Great place for families ,Heaps to do for kids
Location ,Food and facilities
8.3
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Kim K.
Families with young children
Australia,
April 03, 2013
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Centara KaronResort is a great family resort
Staff, location and quick reponse to queries
7.3
The Centara Karon beach resort was lovely. It was a relaxing stay and excellent for young children in particular. We stayed with a one year old and after being located on the second floor we requested a ground floor room for convenience. This request was granted and our stay was made even more enjoyable as a result. This meant that we did not have to trapse up and down stairs with a pram, but also eabling us to have a quick dip in the pool while we kept an eye on our baby sleeping in the room.
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Susan H.
Families with young children
United Kingdom,
April 03, 2013
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Ok hotel with poor staff training
The jacuzzi pool, bar-b-que in the cabana
5.3
Our problems with the hotel begin when our aircon didn't work properly. The problem was handled very poorly and although we were offered compensation this was also handled poorly and we are still waiting to rectify this. There was a terrible problem with mosquitoes so you need to apply a lot of repellent at all times of the day. The cabana jacuzzi wasn't quite as the picture looked but was nice and you have the option for a bar-b-que in your courtyard which we did. The food was fabulous (cooked by a chef- rather than us) and the staff were lovely. Make sure you book a transfer to the airport well in advance as if they run out of vehicles you have to go and find your own transport off the street (some walk from the hotel). It takes around one hour to get to the airport.
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Bryan S.
Couples
United States of America,
March 23, 2013
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Perfect escape from the craziness of phuket
Great swim up pool bar, tropical surroundings, quick 10 minute taxi to Bangla rd
6.7
We spent two fabulous nights at this hotel. There is plenty of shops and restaurants right outside the resort and karon beach is about a 5 minute walk. The only thing is the hotel could use some updating but otherwise we fully enjoyed our stay.
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James C.
Solo travelers
United Kingdom,
March 17, 2013
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Scores fairly highly in all areas except value
cheap long term internet package, friendly housekeeping, not too expensive room service menu
7.3
a pleasant stay although the beds were a little uncomfortable and sometimes the internet would cut out. in general the room was nice and clean with a good view.
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Aimee S.
Couples
United States of America,
January 24, 2013
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Good location but needs renovations
Centrally located in quiet area but 2-min walk to shops and entertainment
7
Centara Karon is in a great location a short walk away from the beach, shopping and restaurants.
Pros: Good location, within a short walk from other activities. Good selection at the buffet breakfast. Great for families.
Cons: Older buildings, in need of a facelift. Cracks in walls and bathroom sinks. A bit overpriced for the quality of the place.
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Johan V.
Couples
South Africa,
January 10, 2013
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Lovely hotel and service with a smile
Everything really, location, service, facilities, breakfast
10
Our first visit in Phuket, as well as a Centara resort. Was our best holiday so far. We all ready planning our next trip, hopefully the end of this year again. Will most likely stay at the Centara Karon again .We will most definitely recommend Centara to everyone we speak to about our holiday.
Thank you Centara Karon!
Shopping Tip:
Dont bring any clothes with, buy it all in Phuket from the stores. Great to barter with the vendors. Go home with a new wardrobe.
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