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Very good 7.9
Based on 818 reviews

Verified traveler reviews

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Very good

based on 818 reviews
  • Cleanliness 8.1
  • Facilities 7.6
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 8.2
  • Value for money 8.2
  • Food/Dining 7.2

Peter K. from United States
Stayed 7 nights in July 2015
My stay
Location was great rooms were big lots to do at the hotel
The stay was great the only complaint I have is that the bed was too hard.
Reviewed July 28, 2015

Andar S. from Indonesia
Families with young children
Stayed 3 nights in June 2015
location, spacious, price
Not bad.
Reviewed June 29, 2015

Chan M. from Hong Kong
Stayed 4 nights in June 2015
hotel near hardrock cafe
Reviewed June 28, 2015

weei H. from Malaysia
Stayed one night in June 2015
Next to hard rock and beach
5 minute to beach and night market.
Reviewed June 26, 2015

vebi G. from Indonesia
Stayed 3 nights in June 2015
Big Room with the noisy sound everynight.
Big Room, Clean, Food
The hotel has big room with clean and good services. but the noise at the night very terrible because the hard rock cafe and bar around the hotel that turn on loud sound speaker until 3am in the morning. the breakfast quite good but you need to come before 9am or everything is gone. the 4 star hotel but the bath-lines is really limited.
Reviewed June 12, 2015

sylvere G. from France
Families with young children
Stayed 2 nights in June 2015
This hotel need renovation and more maintenance
Very bad smell in the lobby and also guest room, very poor amenities.
Reviewed June 12, 2015

HO Y. from Malaysia
Stayed 4 nights in June 2015
Just a friendly review, no bad intentions
It's value for money, its proximity to town and the beach and the size of its rooms
It was good. Their Hotel Manager who is forever friendly, attentive and resourceful takes care of me and my companion very well each time we stay there. He always follows up on feedbacks and works hard at making your stay a better one. He help me out from a situation with my booking- I need to leave early due to a medical condition, and he voluntarily settled my problems with the booking firm without me asking him to. That was excellent customer service!! As for the hotel itself maybe they can look into some worn out fixtures and do some minor touch ups for all the rooms and especially the lift - extremely slow, poor ventilation inside and not appealing. I will definitely return to this hotel and I'm a regular since its opening.
Reviewed June 10, 2015

Huyen V. from Vietnam
Stayed one night in June 2015
Quite good
Staff, location
I saw some better hotel and more center than this hotel so next time I'll choose another
Reviewed June 08, 2015

Aniendita U. from Indonesia
Stayed one night in May 2015
Great location
Location, value for money, spacious room
Reviewed May 18, 2015

Alan L. from Australia
Stayed 6 nights in May 2015
friendly staff but bad smell in lobby
friendly staff, rooftop pool and gym
lobby smells really bad, mattress was really really hard. However everything else was really good
Reviewed May 13, 2015


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