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Very good 7.7
Based on 843 reviews

Recent customer comments

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Very good

based on 843 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.0
  • Location 7.0
  • Room Comfort/Standard 8.2
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 7.1

Wyman L.
January 02, 2016
Not a comfortable stay
Cheap rate, clean rooms
Stayed just for a night. Location wasnt very good and quite a far walk to restaurants. For some reason the lights in the corridors were always off making it dark. A 4-star hotel should have well lit corridors!

matthew F.
December 29, 2015
The worst hotel experince ever
Had to extend the stay because having dental surgery and booked the room 2 nights prior to check out date and ask to pay but told no problem not have to do and confirmed this the next night. Only to return to hotel at 7:30pm after spending many hours at the dentist and in a lot of pain to be told that the room was now not available because we did not confirm for a third time. Every day had to and ask for toilet paper to be restocked the bed was sagging and no hot water. If your not looking at budget price for you stay keep away from here.

Nikhil J.
December 22, 2015
Good hotel for couples
Awesome room,clean,friendly staff.

Namirah R.
December 22, 2015
Everything is perfect ! I love it .worth my money
The bathtub ! Pool and the room service
Hotel was perfect except that the lights @ the hallway was abit too dim. After all is was 👍👍👍

sarah K.
December 22, 2015
good for family..great aircon..spacious rooms

shweta K.
December 21, 2015
You can get better hotels in this price
Not very good.. we were upgraded to premium but the room had major issues, breakfast was pathetic.. I didn't like my stay at the hotel at all..

Celine C.
December 17, 2015
Can't ask for a better place to stay!
Price, comfort and provision of shuttle bus to Patong beach and Jungceylon shopping district
A place that I will definitely come back again for future visits! My mum and I received a free upgrade for our room. It's a lovely experience staying in the very comfortable and clean room! Love the food in the hotel too and they had a lunch promo going on which was really affordable. Moving around the area is also easy as the hotel provides free shuttle bus services to shopping districts. Thanks for the very pleasant experience during our 5 days in Phuket! :)

Siti N.
December 11, 2015
Awesome stay with loads of halal food nearby
Cleanliness, Location and friendly/helpful staff
The ASHLEE Heights Patong Hotel & Suites has what we were expecting of a good hotel. Our triple premier room was very clean and spacious enough for the 3 of us. Room was also well equipped. Our room had a mountain view from the small balcony. Location wise, the hotel is about 10-15 minutes walk to Jungceylon mall and away from Patong Beach - which we preferred as it was away from the noise and busy streets. Having said so, the hotel provides shuttle service to both Patong beach and Jungceylon mall so we could easily get to those places. There's also good massage places just next to the hotel (the one i went to was Mulberry Massage). Good traditional and authentic thai massage with friendly staffs! We totally fall in love with the rooftop pool. It was very clean and has a beautiful view surrounding it. The breakfast spread was pretty decent too. Staffs were very friendly and helpful especially since it was our first time to Phuket. Nearby the hotel just down the street, there are many restaurants or street vendors (if you're looking for cheap, authentic and good local food) so you dont have to worry about getting lunch or dinner or even snacking on delicious street food. If you're a Muslim, you definitely do not have to worry about getting Halal food as Patong area itself offers a wide range of halal food and a lot of the street vendors are muslims so we just look out for the halal sign or those sellers wearing Hijab. I would also reccommend going to Phuket Town weekend market for cheap, good and halal street food or even to shop for clothes or souvenirs! All in all, our stay here was an awesome and satisfying one. Would definitely recommend it to our family and friends. Phuket has been a great holiday choice with beautiful beaches (we went to Patong Beach, Karon beach and Rawai Beach), awesome sceneries (especially at Promthep Cape), delicious food and friendly locals who are always ready to help. Would definitely come back soon! :)

Rianda M.
December 10, 2015
lovely stay
staff, cleanliness, location
lovely staff and friendly security guard. safe location, away from the nightlife so suitable for families with young kids. same breakfast each day. location abit of a walk from jungceylon but theres a night market nearby

Tan M.
December 10, 2015
Nice Swimming Pool
Swimming Pool, Comfort & big room, nice food
Overall is OK The hotel with nice swimming pool at rooftop Friendly staff Location slightly far from the happening point at Patong Beach but we can get a lot nice food along the way to beach or shopping