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Very good 7.1
Based on 899 reviews

Recent customer comments

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Very good



based on 899 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 4.8
  • Location 6.6
  • Room Comfort/Standard 7.3
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 6.6

ng H.
Malaysia
February 28, 2015
Bad hotel
Everything was Bad...no recomended Is my First and last .. ,the staff really bad manners ,hotel really rundown ..100% bad

Laura P.
United Kingdom
February 26, 2015
Disappointed
Staff were very friendly. Breakfast buffet was good and we had lunch a few times in the restaurant which we enjoyed.
The rooms we were shown on arrival had a damp/sewage smell and water damage to the ceiling. We took the best out a bad bunch, it smelt like smoke but we were given an incense burner to mask the smell. All was fine until a few days later when we were lying in bed and water started to pour from the ceiling all over the bed. We told reception straight away and they said they would find us a different room. In the meantime they moved the bed away from the drip that had started and changed the sheets. We had to remind them a few times about the drip and were finally moved 2 days later. The next room wasn't much better. The bathroom had a leak somewhere and the floor was constantly wet but all they did was put a towel down to soak up the water. Then came the smell. Apparently there was a problem with the drains and our bathroom started to produce the most vile smell of sewage constantly. We advised reception and they wanted to move us again but after unpacking and with only a couple of nights left we stayed put as couldn't be bothered with the hassle. Despite all the problems, the staff were very friendly. However, it seems that their only solution to the problems was to move you to a different room and not actually try to fix the problem. The day before we left the door to our first room was open so we had a nose inside and the water was still dripping from the ceiling, a week later! Very disappointing stay at Club Bamboo.

Ming M.
Singapore
February 19, 2015
Not recommended for Villa
nice staff, nice service
It was a bit far from the Patong Beach, and the shuttle bus was not so frequent. We had to take TukTuk to the town centre costing at least 200 baht per trip for 3 of us. We booked the villa but the first one was quite noisy because it was just along the road and the kitchen was flooded also. Then the staff assisted us to change to another villa as they only have 2 villas. The swimming pool of the other villa was not ready yet, and it was up the hill and took 5 mins to walk there from the reception. It was a bit inconvenient and the mattress of one bed was a bit broken and a bit uncomfortable. Therefore, I do not recommend for the Villa stay but the overall environment in the main hotel was ok.

Manoj K.
India
February 17, 2015
Had a cool and great experience
Staff are friendly and their service up to the standard
Great place to relax

Mircea G.
Romania
February 16, 2015
best in Patong
the staff, the food, the location away from noize.
Vvvvv good

Darcy R.
Australia
February 09, 2015
Club bamboo
Staff were very friendly. Food was beautiful and at a very good price. Good location that's with in short walking distance to the beach and market for food and shopping

Jovin C.
Singapore
January 14, 2015
hotel old and dirty.
Room was dirty and old.

stefanus R.
Indonesia
December 23, 2014
Good Staff, But The Hotel Must Renovate
Good Staff, Responsible Hotel, and Big Room
This Is Hotel Must Have Renovate, because first day i got room i came i have problem with air conditioner, they didn't cold, i complain to the staff and they upgrade me into family suite for free. And in my second room i got problem with water, i can't shower because the water didn't came out, but the staff solve the problem. And the ceiling have been leaking and in the morning the leaking ceiling is fall.

Raki B.
United Kingdom
December 16, 2014
Very Old resorts
Old resort, very noisy, cars speedboat owner park next to the rooms however friendly staff

tim R.
Australia
December 15, 2014
nice place
pool,gym,location,big bed
friendly helpful staff,nice room nice pool and gym ,the place could do sith some maintenance,and a coat of paint