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Very good 7.1
Based on 904 reviews

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Very good



based on 904 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 5.7
  • Location 6.6
  • Room Comfort/Standard 7.3
  • Service 7.4
  • Value for Money 7.7
  • Food/Dining 6.6
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Taryn G. from South Africa
Couples
Stayed 4 nights in March 2016
Not recommended
Dirty toilet water. Outdated and old. Bath tub and shower leak water everywhere. Rooms not cleaned. Mattress very hard. Not close to a resort.
Reviewed March 29, 2016

David S. from United States
Groups
Stayed one night in January 2016
A taste of Patong away from the action
Staff, comfort, location
Our original room type booked was unavailable. Staff worked diligently to make us happy and satisfied. They put us in the bungalows near the pool. We enjoyed those. Big bed and hot shower. Nice little seating area and patio. Breakfast was simple and go us going for the day. Little walk down the hill to night market.
Reviewed March 07, 2016

Tim M. from Canada
Couples
Stayed 4 nights in February 2016
Comfortable enough but a few problems.
The food at the restaurant was good, the room was clean and the location is fine.
I never complain about places I stay at, and I like this place but there were a few issues that I couldn't ignore. The first problem was the bath tub, which was chipped and peeling so you would never want to sit in it and actually take a bath. Even the woman at the front desk admitted this...However, the biggest issue was the mini bar. The woman at the front desk told me to sign off on what we had eaten and drank and it was at that time that I noticed that I was being charged for beer I didn't drink and snacks I hadn't eaten. When I told her this she produced a photo of the inside of the fridge with beer missing and chocolate snacks gone. There was no other explanation for this other than the room cleaner removing items from the fridge, taking a picture as evidence of them being used, then putting them back in the fridge and charging us. The picture was completely bogus. The items that we "used" are not items that I even like, so I knew immediately that they were scamming us. I told the staff that I was happy to pay for items that we actually used and I refused to pay for the others that we didn't. They also charged us for bottled water that we thought was free ( which is standard procedure in most rooms in Thailand) and charged us 500 baht to keep the room for two extra hours beyond our check out time.If you stay here I recommend using caution and taking your own picture of the contents in the fridge everyday before you leave. There were too many extra charges at this place...It's too bad because I had stayed here before and it's an OK hotel. I won't be back .
Reviewed March 05, 2016

KRISHNA J. from India
Groups
Stayed one night in February 2016
Club Bamboo Resort and Spa
Great place, clean rooms, good location.
Reviewed March 01, 2016

Ian G. from United Kingdom
Solo travelers
Stayed 7 nights in February 2016
Needs money spending on it - Dated
On arriving I was given a room that didn't lock, air condition broken and safe that wouldn't lock. Having changed rooms twice the second was ok, however the place is obviously in need of renovation. Would not stay there again as they are more interested in taking additional deposits, booking trips for you than making their customers welcome.
Reviewed February 27, 2016

edna L. from Australia
Couples
Stayed 2 nights in January 2016
Old, out dated
Old, out dated
Reviewed January 31, 2016

edna L. from Australia
Couples
Stayed 2 nights in January 2016
Old, out dated
Old, out dated
Reviewed January 31, 2016

Nutcharee J. from Sweden
Families with young children
Stayed 6 nights in December 2015
Undermåligt skulle behöva renoveras
Personal,taxi,lobby
Uselt
Reviewed January 10, 2016

Harminder S. from Canada
Solo travelers
Stayed 2 nights in December 2015
Nice place away from noise but close to main areas
Pool and villa
Comfortable
Reviewed December 29, 2015

Afiq A. from Singapore
Couples
Stayed 5 nights in November 2015
good
stuff, food & accessibility
Reviewed December 08, 2015