Club Bamboo Hotel Phuket Reviews

Peaceful stay Guest Rating: 3.7

Stay at the hotel is a peaceful one,staff are all very friendly and efficient.They are pretty flexible about our request and try at their best to accommodate us.Special request like booking of transfer from airport,rental vehicle,tours and early check-in are done promptly and hassle free.They have pretty clean and nicely decorated rooms. The resort is a distance from Patong beach where most of the attraction is.Although the resort provides transport,it's only one way,no return trip.It's about a good 15mins walk to the beach and at night it can be pretty dark. Don't expect a great breakfast buffet spread as there is only 3 basic set meals to choose from. There is a long dvd list we can choose for in-house viewing,but only one channel to view from.So if someone has just started a show going,i'll have to wait for like an hour plus before my selection can be played. Overall we had a pleasant stay,would recommend this place for those who are on a tight budget and prefers to be away from the heart of action.

Clean rooms,Long list of dvd selection,friendly and helpful staff

Not so near to the beach,free transport only one way,no hair dryer,limited breakfast selection and free dvd viewing only from one channel.

• Restaurant Tip : There's a seafood stall in Patong Market call Good Friend Eat about 5 to 10 mins walk on the right of the resort.The yellow curry crab taste good and prices are cheaper compared to those at Patong beach area.It's open 24 hours!

Poor Choice Guest Rating: 1.5

For a boutique hotel, I would maybe expect a more scrumptious breakfast. The actual place looks run down compare to pictures posted on the net. The water quality were horrendous and were put to management attention but got absolutely no response from management except from the staff. They were even early check out due to that from other guests. I did arrange for a late check out, but were told to move room 4 hours prior to checking out from the hotel. Renovations on hotel site was in progress without prior information to guests and apologies. We were ask to move room to accomodate another unhappy guest with a newborn. We help out by rushing into town, had a quick meal and did the requested transfer of rooms and were still being charged for our troubles. Definitly not going back or recommending this hotel. Some staff were sincere & accomodating and as for management,(except the GM which was on maternity leave) they really need to polish up their acts and stop passing the buck to the rank & file.

Handful of sincere rank and file staff.

Managements, quality of water and insincerity.

• Hotel Feature Tip : Nothing positive, lots of steps and possibly not appropiate for mature guests and they seriously need to look into the water condition (no one likes to shower, wash crockeries or brush their teeth with brownish colour water). The hotel were managed very poorly, almost with total disregard to the welfares of the paying guests. Boutique hotel as they claimed is totally incorrect & overated.

Not a good stay Guest Rating: 2.0

Service was terrible at resturaunt and hotel claustraphobic.

The room had clean design but there were ants.

Everything.

• Hotel Feature Tip : Ask for room overlooking pool.

Gorgeous hilltop hotel Guest Rating: 3.2

A definite contender for return visit.

• Shopping Tip : This hotel is far from the action. If you plan to rent a car for a few days on Phuket so you can get around then this hotel is a winner.