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Recent customer comments

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Very good



based on 674 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.4
  • Location 7.8
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 6.8

9.3 Bridget T.
Singapore
January 21, 2016
good stay
Clean, convenient, good service
The stay was good, with good customer service and good breakfast buffet

8 Chun C.
Hong Kong
October 22, 2015
Value for money, but just a bit noisy, fair BF
good decoration, got free transport to central fest, quite new
short of staff, mostly catering tours, somehow ignored the backpacker, fair breakfast, all chinese food, will look for more thai food

7.3 Prawit T.
Thailand
October 21, 2015
Great Location in Phuket Town
Location, location and room space

7 TAN C.
Malaysia
September 07, 2015
Okay
Okay
Okay

9.7 Merl C.
New Zealand
August 24, 2015
Specially Holiday
The staff friendliness and assistance was well above our expectation The shuttle service was very punctual and provided with a smile the room service and cleanliness was a credit to those that carried
We thourghly enjoyed our stay and would recommend this Hotel to any future travellers ,The staff were excellent ,the swimming pool was superb,and the general atmosphere within the complex is a compliment to the management and staff that certainly do anything to make your stay as enjoyable as possible There are three shopping malls within an easy walk and a bus service that runs past the door for those that want to travel further afield Unfortunately the breakfasts were cold , but this was not the fault of the Hotel , as it was caused by other tourists that left the lids open that was to keep the food heated It was great value for money,well situated,with great staff and services Thank you

7.3 Calista H.
Indonesia
July 21, 2015
Nice place to stay
Clean and located in a very strategic area
I have a good night when i stayed here except at night i can hear people talking so loud from other rooms.

6.7 PENNY W.
United Kingdom
July 21, 2015
Good clean and central hotel
Cleanliness,staff and comfy bed
We stayed here for 4 nights as we needed a base in this area.The hotel was busy with what seemed to be groups of people just staying overnight.No information seemed to be available for people who were actually on holiday.No suggestions of things to do.Not really the best hotel for holidaymakers.

8.3 Yee C.
Malaysia
July 14, 2015
Nice environment, good location, friendly staff
Good central location, modern design hotel, new & cleanliness,
We had the pleasure of staying in this beautiful brand new hotel for 3 nights. It is lovely and spacious and totally modern design with a lovely pool. Located very close to a wonderful shopping area and lots of other amenities, I highly recommend it. It is spotlessly clean and the wonderful friendly management and staff were so kind and helpful to us!...we will never forget!!!

7 Peter C.
United Kingdom
July 14, 2015
Decent rooms, good menu but...
Value for money
The room was large and clean . Dinner menu was good value with a variety of choices from pizzas, pasta to chicken breast and that favourites. Breakfast was very disappointing and basic. Small , well equipped gym which was quiet during the day. Good sized pool BUT there is a low level glass pool wall surround. It isnt very high and there was a real worry of kids climbing to the poolside and ... There is a decent shopping centre about a 5 minute walk away with a variety of Asian and Westerrn high street names. Some very good restaurants, coffee bars and icecream areas. a good supermarket with bakery. Overall, good budget hotel without bells and whistles. Would go again.

6.3 DEBORAH S.
United Kingdom
July 04, 2015
Great value for money
Cost, emptiness of pool, comfortable beds
We stayed for five nights and it was very good value for money. It was well located for our needs but not especially well located for anything else - passing taxis and tuk-tuks were virtually non-existent. That said, it was an easy 5 minute walk to the Central Festival mall which has plenty of choice of eateries and a very well-stocked supermarket. The breakfast was not great but the rest of the drinks and meals available from the restaurant were very nice and exceptionally well-priced. The rooms were spacious with very comfortable beds and ours (junior suite) had a lovely balcony and small kitchenette. One big design fault of these rooms, however, was the lack of shower curtain/screen thus rendering the bathroom and its entire contents waterlogged every time anyone took a shower! Wi-fi was free but required constant re-logging in which was a bit of a pain. The hotel seems to be very popular with mainland Chinese tour groups so there is lots of noise and smoking by the pool in the mornings. However, the tour buses left straight after breakfast each day and we were left with an empty, quiet hotel and the entire pool to ourselves until evening time when the buses returned. The pool has a design fault too - low edges which children could potentially fall off if they were stood too close and slipped. Overall, however, a really good value for money hotel which we will certainly be returning to.