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Very good 7.4
Based on 269 reviews

Recent customer comments

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Very good



based on 269 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.9
  • Food/Dining 5.7

Gan B.
Malaysia
January 03, 2013
The hotel service is very very Good.
The room is clean.
The room is clean and the service is very good and friendly. My children and hotel staff very fast become good friend.

teo C.
Singapore
January 02, 2013
Lovely hotel and service with a smile
big and spacious room, location near to jungceylon and the night market
the gm, sam was fluent in english thus was easy to communicate with him and his staff were friendly with smiles.

Raymond R.
United States
January 01, 2013
Basic Hotel, good location.
Clean, looks new.
Basic hotel with a few amenities. Room was clean, but a little small. AC was good and cold. Hot water was good and hot. Good location near shopping and dining. A little bit of a walk to get to Patong Beach, but not too bad. The manager, Sam, was a big help. He can help with tours and getting around. He even took me out to dinner one night. Good place to stay if you plan to be gone most of the time anyway.

Yip T.
Malaysia
July 24, 2012
nice and clean hotel
near to the downtown area
clean and nice hotel just 5 minutes walking distance from downtown area, which have the shopping center, food restaurant, night market and many 7-11s

Shirley J.
Singapore
July 18, 2012
Given a different hotel
Near to night market
when we reach, we were brought to another hotel within walking distance. overall a pleasant stay besides having a blackout for a few hours.

tommy L.
Indonesia
June 08, 2012
great location and good rooms
great location
near the beach, near night market, near shopping centre, very good location

TAN T.
Malaysia
June 04, 2012
transfer to sansabai due to renovation
friendly staff, good customer services, room services, within walking distance to bangla road and patong beach
comfortable room and design. feels like went for honeymoon. Worth to stay . The only cons is i dun receive any calls from diamond suit hotel for being transfer to sansabai hotel is the only cons in case i din check mail i totally no place to stay. The mail also din state i being transfer to sansabai only sansabai email me about the airport transfer.

Warnakulasooriya R.
Sri Lanka
May 24, 2012
Good hotel
In a convenient place.
about 5 minutes walk to a big shopping mall which is very convenient. 7 minutes walk to bangla road. good service.

Elian I.
Romania
May 22, 2012
This hotel really exist?
Nothing
Coming from Krabi, arranged the transfer to the hotel, we expected everything to proceed smoothly. Unfortunately I could not find the hotel and please note that the driver has never heard of this hotel. And please note that driver made ​​daily transfers and know the resort and location of each hotel, we saw absolutely nothing written anywhere, signs or other indications. The hotel telephone number provided by agoda - no answer. The conclusion? If you don't want to have unpleasant surprises, make another choice. You will find better places to stay!

sy W.
Malaysia
May 14, 2012
great location with good services
value for money
Stayed @ Sansabai Patong hotel for 4 night ( same management with Diamond BSH ). Great location hotel, easy to go shopping at Jungceylon Mall, seafood lunch @ fresh market & fun at nightlife entertainment if you wish to go. Room was clean and conformtable, value as my pay, but only the bath door of my room can't close tightly. We're enjoyed the swimming pool facilities which located at the top of hotel,good view. Special thanks to hotel staff-Ratchanee who can spoke english and gave us a lot travel tips, very helpful lady. Disappointed to go snorkelling @ Maya & Coral island. Water was not clear, no fishes, nothing to see.