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Catherine L.
Families with young children
Australia,
November 27, 2012
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Good breakfast, room & pool
Breakfast, pool, room size, kids world
7.3
Overall this hotel was ok. We stayed in a 1 bedroom suite which was spacious enough for us and our 3 year old. The room was alittle dustier and dirtier on arrival than expected of a Hilton standard. Also found a cockroach crawling the walls which wasnt pleasant. However, the amenities were great. Great sized pool with water slide for the kids, a kids world play centre, excellent range in buffet breakfast made it still a very happy stay. Unfortunately we had a few issues with the service from reception. Our child was sick and vomitting on the last day and they wouldnt budge on our check out time which was disappointing. We requested a later check out so he could have a rest in bed but were told to check out and wait at reception for our evening flight which was very hard on our child. Also we were given a smaller hire car than the more expensive larger car booked at the same expense! Which we werent happy about. Overall, it wasnt bad, but our experience couldve been better.
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Alan H.
Groups
United Kingdom,
November 26, 2012
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The hotel was ok, there's nothing particularly special about it but it provided an adequate room for a couple of days stay. There is no mini bar in the room besides the standard tea and coffee.
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Simon W.
Couples
Australia,
November 25, 2012
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no refund when paid for breakfast but couldnt eat it, a bit too much renovating going on but nice rooms
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Tjhai Y.
Families with young children
Singapore,
November 22, 2012
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Love Hotel with high standard service
Good facilities and clean hotel room
8.3
My 4 night stay at Double Tree Resort by HIlton worth every penny that I spent on it.
The hotel service was good. All the staff were friendly and professional.
The Suite Room with living room was big enough for family with kids.
Just few minute walk to Surin Beach.
The only negative point is that the hotel is far away from city so that is not much shop around
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Marc L.
Couples
Switzerland,
November 19, 2012
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Meets the expectation of a Hilton
Great location, just across the beach.
7.7
We had a perfect stay at the Hilton. Staff, facilities and location were excellent and in line with the standard expected by a Hilton. We will definitely consider going back there.
Restaurant Tip:
Dedos Restaurant was a great dining experience in Phuket, not to far by taxi from the hotel. A good change if you want something else than Thai.
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Selvarajah R.
Families with young children
Malaysia,
November 14, 2012
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Nice Hotel
Good Breakfast, Nice Suite Rooms
7.3
Nice Kids Room, rooms were lovely especially the suite rooms, Very good breakfast, though it was the same & got a bit boring after the 3rd day. The beach is a bit of a walk though it was no problem as it was a nice stroll. beach was very lovely, with lots of rent able beach chairs, lots of good restaurants & cheap food at the beach, clean clear waters, lovely to swim in.
The whole experience was worth the trip. Thailand is always the Value for Money place for travelers
Restaurant Tip:
Good Mango Sticky Rice
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Jennifer C.
Couples
Singapore,
November 11, 2012
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Good Escape from Patong Madness
7.7
Excellent for families with small kids, or couples needing a retreat. Not too far away for taxi rides to good restaurents in Patong. Catch Beach Club just across the road for good food and nightlife.
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Lee G.
Families with young children
United Kingdom,
November 11, 2012
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Plush hotel with great staff
One big pro , pool great, food great, room great, overall content.
9.7
We really enjoyed our stay here , the staff were lovely and really helpful as our 2 yr old was sick numerous times with a cough. The kids club is perfect with numerous activities including painting .
Breakfast was a feast with dare I say it , too much !
Highly recommended !
Beach a short 3 minute walk
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Jan P.
Families with young children
Germany,
November 08, 2012
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good hotel
swimming pools are very nice
7.7
this Hotel is not directly at the beachfront so it take about 5 minutes walk to the beach, the beach is nice, clean and also good for children. We recommend this Hotel to families with Young children
Sightseeing/Attractions Tip:
massage Shops and Restaurants are within Walking distances
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Nusrat U.
Families with young children
United Kingdom,
November 06, 2012
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big hotel with tired rooms and overworked staff
4.7
Large hotel with basic amenities but very tired rooms and basic or no English amongst staff and most of all the kids club is not a kids club. They charge about an hour for activities or you can leave the kids in the club and they play on the computers. Little creative interaction from the the 2 staff on duty.
Shopping Tip:
All the prices are locked in cheaper. Very expensive
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