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Hilton Phuket Arcadia Resort And Spa

333 Patak Road, Muang, Karon, Phuket, Thailand 83100

Excellent 8.2
Based on 1118 reviews

Recent customer comments

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based on 1118 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.7
  • Location 8.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

Raymond K.
December 13, 2011
fantastic hotel with spacious compound
great for families with children. fantastic service
stayed for three nights. hotel staff was very helpful and friendly. attended to our requests efficiently. hotel grounds was huge and ideal for families with young children.

United States
December 05, 2011
Large beachfront hotel with lots of open space!
Nice place to relax and enjoy a drink and cigar with great vista views.
i was only able to stay one night and unable to visit all the hilton's features. the tennis courts looked real nice and were being used. i did have time for the pool and it was large and fun. the grounds are extensive and look like a nice walk, but there is also a shuttle bus if you are in a hurry to get around the areas.

Anna S.
November 30, 2011
great hotel in a great location
Service and features second to none
the hilton staff were warm and welcoming from the very beginning and nothing was too much trouble. the rooms are spacious, clean and serviced twice a day. wow!

Kenneth C.
November 28, 2011
Big but old hotel
big space
the hotel must have been built in the 1970's, the building and main struture is very old. but as it is well kept it should be acceptable for most. no thai tourists will stay here as most prefer modern and newer hotels. this hotel is popular with causcasian tourist probably due to the hilton name. the service is good but if you are familiar with phuket, you will most likely not want to stay here. the price is all for first time tourists.

Christian E.
United States
November 27, 2011
over priced, nickle and dime you to death
beautiful grounds, nice beach, good rooms
This hotel gave me one of the worst experiences I've ever had. They charge for everything and the prices are completely ridiculous. If you are rich and money is no object, then go for it. If you're like me you did bargain shopping to find a nice hotel then you probably weren't prepared to spend $25 on a mediocre breakfast and $20 a day to use the wifi. Of course I had to pay because this hotel is not close to anything.

osama T.
November 25, 2011
Great location
It wasn't seaview as I reserved . Problem with hot water first 2 days . Problem at internal communication first 2 days . Old furniture.

Suliman A.
Saudi Arabia
November 25, 2011
Great location but far from airport
i stayed at the hilton phuket arcadia for two nighisland vacation with my family on phuket island. the hotel is in a great location with a huge stretch of beach (karon) directly behind it, which is very easily accessible from the hotel.i really enjoyed staying in this hotel

Muhammad D.
Brunei Darussalam
November 21, 2011
Lovely Hotel for Honeymoon
location was near to the beach
lovely hotel with very fast and good room service.

Solaummon R.
United States
November 17, 2011
Beautiful hotel with a lot of potential
Beautiful spaces with water features throughout property, easily accessible from beach.
When I visited, the hotel was being remodeled, so not everything was working. The staff tries to be accommodating and works hard to make the stay be pleasant. Breakfast was very good, and the stay was enjoyable overall. With that said, one of the phones in the room wasn't working at all, and the "0" button on the other phone wasn't working. Two of our friends staying in different rooms reported their bathroom door not sliding completely shut (leaving an open gap of about 30 cm), the TV in our room could only tune into one channel -- which only played Korean soap operas all day, and the hairdryer in our room didn't work either. I hope that the management goes through all the rooms with a complete checklist to make sure that the rooms that are being rented out are up to standard. Most of the things that are wrong are simple fixes that could be easily solved if they put the effort into it.

Michael C.
United Kingdom
November 17, 2011
Great Hotel and staff
Comfortable room with excellant facilities. Good beach in front
we had a brilliant stay. originally booked for 4 days but extended as we were incredibly comfortable with everything about this hotel.