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Excellent 8.7
Based on 1502 reviews

Recent customer comments

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based on 1502 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.2
  • Food/Dining 8.5

8.8 Chung C.
Hong Kong
June 15, 2016
Good hotel

10 Rohit G.
June 13, 2016
great location and very beautiful resort.

10 Rohit G.
June 13, 2016
Excellent Stay n great Location
its a marvelous resort with excellent location. everything was perfect.

9.6 Jaewon C.
South Korea
June 12, 2016
Everything was perfect.
Cheap price. Clean room. Good location. Want to go back again.

8.4 Bee P.
June 08, 2016
Great family friendly resort
Second time stay. Location is great, 10 minutes walk to Jungceylon and shops/food just at doorstep. Kids are happy with pool and kids club though staff at kids club can be more welcoming. Ate at Charm Thai and Terrazzo - very good price considering quality. Highly recommend for families with kids.

7.6 Steven H.
United Kingdom
June 06, 2016
Good location and nice rooms. Not to extravigant but would stay again
Happy time had by all. Steak restaurant at hotel was VERY good

9.2 Alvin C.
June 05, 2016
Enjoyable family stay
Stayed here 4 nights in kids suite. My family enjoyed the stay very much. The facilities are good, my children enjoyed the kids club, in room Play station, swimming pools; a stone's throw away from Patong Beach and near to good eating places, massage spas and the gigantic Jungceylon mall.

7.2 KOK T.
June 04, 2016
Information posted on Agoda not totally accurate
The hotel consist of 2 wings. New and old. It's not stated in Agoda. When we checked in, we were given rooms in the old wing. First room has a sewage smell and the staff got us a new room upon request. 2nd room smells better but has some small cockroaches. It doesn't kills but just to highlight. The rooms at the new wing has Swimming pool just outside the room as shown in Agoda but not the rooms at the old wing. My point then is, Holiday Inn should have clearer explanations or option for end users to decide whether to book rooms at the old wing or new. Those who likes tanning don't need to walk a distant to reach the pools that way. Then of course they allow upgrades at a reasonable price. Overall services and environment meets expectations. The breakfast variety meets expectation but does not exceed. Finally got food poisoning from food serve from the cold room. Don't know if it's the cheese or ham. I have s sensitive digestive system. But that's part of Travelling. Nothing to complain but just let everyone know so everyone can be more careful. Location is good. Hard Rock just around the corner, so it's Hooters, a Small restaurant call Ton Sai Restaurant serve very nice Thai food. I really recommend. The Clamari is fantastic and so is the Mango shake. Thai massage just opposite the Hotel main gate is good. Chang Ko tour is good. Tour guide is friendly and speed boat is powerful. Try not to go during monsoon season which is in June . We survive a rough trip but rather over adventurous!

10 Brent H.
United States
May 30, 2016
Excellent hotel at super location
The location can't be better, near the beach, the mall and easy walk to Bangla road. Staff are very helpful and cleaning staff say hello to guests. Many facilities. Clean room, good air con, good wifi. Good for families or couples.

7.2 kim W.
South Korea
May 30, 2016
I'm traveling!