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Very good 7.6
Based on 1192 reviews

Recent customer comments

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Very good

based on 1192 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Staff Performance 7.5
  • Value for Money 7.4
  • Food/Dining 7.4

6.3 Adele H.
January 19, 2015
The location is great, a short walk to the beach
Location, swim up bar in pool and staff
Overall, I have stayed in nicer places in Phuket than horizon for similar prices. Location was good but the presentation of the hotel (for the price) was a little run down. Rooms are very basic.

9 Yury R.
January 16, 2015
Horizon sweet Horizon
Location, Friendly staff, Food
I am realy satisfied. good staying for 21 days. Staff serviced us like in Five star hotel. Location is 3 minutes walk to the sea, Room cleaning every day. If you need good taxi support ask Dear - very good driver and his driving style is safe. And he gives good price for taxi service and for different tours (Phi-Phi islands and etc). The place is completly relax. If you need good massage look at the right side from the entrance - pink colored massage salon has not too bad staff, they made my sholders and back well for just 3 times. This hotels is good idea in case you focused on positive sides of being. Guests of Horizon Patong are from worldwide. Only our parallel room guests from Yemen were to noisy at night, however these guys stay only 3 or 4 nights and gone back to Yemen to make one more revolution. Pool was not too bad but I prefer seaside relax. Resume - Horizon Patong hotel is nice place for Family vacation in Thailand.

10 IP W.
Hong Kong
January 12, 2015
good resort
good service, good breakfast and good room

10 Aycan K.
January 12, 2015
Enjoyed ourselves very nice resort
Close to beach and in good area
Pleasant place

8.7 Phuong N.
January 11, 2015
Experience at The Horizon Patong Beach Resort
The Bed, Location and Friendly Staff
The only issue we've experienced with the Hotel was the food. It wasn't to the standard expected. There wasn't much of a variety, they needed a more diverse selection of food. Furthermore, the food that was provided didn't taste in the least pleasant -which was a surprise, considering it was a 4 star Hotel. On the upside, the staffs were friendly and very welcoming. The housekeeping were excellent, our rooms and bed were always made up to standard. We love the location, it's very close to the beach and the shopping centre. Overall we loved the experienced.

7.7 Matthew F.
January 10, 2015
close to bars etc but quiet.
Room was pretty good. Close walk to bangala rd so lots of bars etc. It was cheaper to book through agoda. We walked in off street and they said it was high season so almost double the price so i just booked online.

January 08, 2015
near to everywhere
Value of money

9 Addenaan S.
South Africa
January 07, 2015
Excellent location
Friendly staff , location , things for kids to do
Had a very pleasant stay at Horizon Patong , the staff are very friendly and go out of there way to assist especially the bell boys , always smiling , greeting and willing to assist, even the taxi vendors outside hotel and very helpfull.

8 Eleanor F.
January 05, 2015
Ckean great location friendly staff yoo
Location, pools happy hoyr
Excellent staff very friendly and terrific location next to beach

5.7 mark S.
January 05, 2015
Average hotel - no way 4 star.
Location was good, rooms were a good size and area quite.
Whilst they say it has had renovations, I would say these are limited. The gym is small with old equipment, no way has this been renovated along with the pool areas. Rooms are large but very basic. The breakfast is average, some days better than others but need more variety. The cleaning staff speak very poor English and as for the make-up/cleaning of the rooms this was the worst I have stayed in for consistency. Ranging from 9.20 am when they are knocking on your door through to having to ask at 5.10 pm to clean it and the attitude was it’s a bit late even though they were cleaning the room 2 doors down! The Wi-Fi is fine but slow. I will say the New Year’s Eve banquet was fantastic. All in all just an average 3 star hotel.