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Very good 7.6
Based on 1193 reviews

Recent customer comments

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Very good



based on 1193 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.4
  • Food/Dining 7.4

Peter D.
Australia
April 05, 2013
Overated and unfriendly staff
Only access to the beach

Saju M.
India
April 04, 2013
Relaxing stay and great food
Buffet breakfast, Activities for Kids, pools and bar
Choosing Horizon Patong Beach Resort & Spa turned out to be a very good decision for our (family with small kids) trip to phuket. We had booked 2 rooms and both were nice and comfortable. Horizon is a great resort if you want to relax and just chill. It has nice pools and poolside bars, activities for kids, restaurants inside and right outside. It also offers a very easy access to the beach. Everything in Patong was walking distance from this hotel. They also have a great desk for booking tours and tickets. I can imagine that these might be true of other hotels nearby too - but if we are going back to Patong (and we definitely are), I would not have second thoughts booking the same place.

Saju M.
India
April 04, 2013
Comfortable stay, great access to beach
Food options, pools, activities for kids, access to beach, shopping & restaurants
Choosing Horizon Patong Beach Resort & Spa turned out to be a very good decision for our (family with small kids) trip to phuket. It is a great resort with nice pools and poolside bars, activities for kids, restaurants etc. It also offers easy access to the beach. Everything in Patong was walking distance from this hotel. They also have a great desk for booking tours and tickets. Definitely would choose same resort for a second trip to phuket.

richard B.
Australia
March 28, 2013
nice
staff, location,cost
nice place but a bit overated and the way its presented is not exactly how it is.

Rony M.
Lebanon
March 20, 2013
Near the beach but low value for money
good location

David W.
Denmark
March 19, 2013
Would never come back
Front desk/ Reception were very helpful.
We had booked 1 family room. These rooms are old and run down. Our view from the balcony was a yellow concrete wall. Bathroom is pretty disgusting, the corners and edges have some kind of mold. Not very nice to look at. We were offered a deluxe room with a pool view however we declined since these rooms are very small and we are a family 5. They also declined to refund us the difference from a family room to a deluxe room. Housekeeping did a very bad job cleaning. The same stains were there. I found old socks from a previous guest under the bed. Dusty and full of hairs around the bed. Sour smell after they washed the floor

Leigh S.
Australia
March 06, 2013
Great location, excellent staff!
Pool is great and toddler friendly
a bit noisey as our room was close to the restaurant. opt for a pool view room much nicer. overall we enjoyed our stay. the staff were great always very friendly and helpful.

osamah A.
Kuwait
March 05, 2013
Nice location Near the beach, and staff are kind.
Rooms spacious, having two queen size beds in the room, most rooms have pool view, breakfast is good.
Hotel looks not new, although rooms seemed to be renovated. Bathroom in the room is not new and not clean, tap water is yellow color & taste salty, towels are not clean and deteriorated, free Internet is only at lobby and chargable in rooms. I booked two rooms and asked to be near or on same floor but they didn't give me in same floor.

Jason F.
Australia
March 04, 2013
Resort OK, best suited to families.
Good breakfast
Resort somewhat older and best suited to family stays. Only a small pool.

PAUL F.
United Kingdom
February 28, 2013
Good location, decent hotel, clean, we stay again.
The location
we were pleased with this hotel, the location is very good so you don't need taxis to get around, the hotel has 2 decent swimming pools and it's a clean place.