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Very good 7.6
Based on 1190 reviews

Recent customer comments

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Very good



based on 1190 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.6
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.4
  • Food/Dining 7.4

6.7 richard B.
Australia
March 28, 2013
nice
staff, location,cost
nice place but a bit overated and the way its presented is not exactly how it is.

4 Rony M.
Lebanon
March 20, 2013
Near the beach but low value for money
good location

5.7 David W.
Denmark
March 19, 2013
Would never come back
Front desk/ Reception were very helpful.
We had booked 1 family room. These rooms are old and run down. Our view from the balcony was a yellow concrete wall. Bathroom is pretty disgusting, the corners and edges have some kind of mold. Not very nice to look at. We were offered a deluxe room with a pool view however we declined since these rooms are very small and we are a family 5. They also declined to refund us the difference from a family room to a deluxe room. Housekeeping did a very bad job cleaning. The same stains were there. I found old socks from a previous guest under the bed. Dusty and full of hairs around the bed. Sour smell after they washed the floor

8.3 Leigh S.
Australia
March 06, 2013
Great location, excellent staff!
Pool is great and toddler friendly
a bit noisey as our room was close to the restaurant. opt for a pool view room much nicer. overall we enjoyed our stay. the staff were great always very friendly and helpful.

7 osamah A.
Kuwait
March 05, 2013
Nice location Near the beach, and staff are kind.
Rooms spacious, having two queen size beds in the room, most rooms have pool view, breakfast is good.
Hotel looks not new, although rooms seemed to be renovated. Bathroom in the room is not new and not clean, tap water is yellow color & taste salty, towels are not clean and deteriorated, free Internet is only at lobby and chargable in rooms. I booked two rooms and asked to be near or on same floor but they didn't give me in same floor.

5.7 Jason F.
Australia
March 04, 2013
Resort OK, best suited to families.
Good breakfast
Resort somewhat older and best suited to family stays. Only a small pool.

8.3 PAUL F.
United Kingdom
February 28, 2013
Good location, decent hotel, clean, we stay again.
The location
we were pleased with this hotel, the location is very good so you don't need taxis to get around, the hotel has 2 decent swimming pools and it's a clean place.

9 Khaled T.
Jordan
February 26, 2013
great hotel and excellent service
great hotel very good facilities and close to all activities at patong

6.3 Yim L.
Malaysia
February 24, 2013
Great location but need to be upgrade
Great location especially Patong beach .
Okay, but this hotel need to be upgrade coz it 's quite rundown. 1st night ai-con dripping, 2nd night toilet bowl stuck! It seem that they knew the problem when we call them up & they response immediately . We stayed in a family room with additional charges for the 2nd child ,no doubt without any extra bed. Breakfast is okay except the waitress never refill our coffee unless requested. A simple good morning will do wonders, perhaps they think Asian don't understand the language coz I notice they greeted English tourists only especially at the coffee house . They talk to us only when they want to promote their valentine day diner on the day that we suppose to leave. Mind you as I mention only the location is good .

7 Saif M.
United Arab Emirates
February 24, 2013
Great Location, close to the beach , small room
Nice swimming pools
we had a a problems with Air Condition, we stayed to nights and never fixed, nice breakfast, nice staff , clean hotel , but house keeping takes long time to come and do you room