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Recent customer comments

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Excellent



based on 1168 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.1
  • Location 8.2
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.5
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Martin O. from United Kingdom
Couples
Stayed 2 nights in April 2013
Bliss
Great food & bars, terrific pools
Reviewed April 24, 2013

khairul W. from Brunei Darussalam
Couples
Stayed one night in April 2013
luxuries style
suitable for relaxation trip
Reviewed April 24, 2013

Joanne R. from United Kingdom
Couples
Stayed 8 nights in April 2013
Large, friendly resort
Three great swimming pools, good choice of restaurants and very friendly staff
Reviewed April 23, 2013

Bui L. from Vietnam
Couples
Stayed 3 nights in October 2012
Pleasant and nice getaway for couples
Romance, design, well trained staff
We were very satisfied with the stay. The hotel is even though a little far from centre, but it is a great getaway option if you want a quiet, romantic or even a family resort holiday. The rooms and design of the hotel was great. All the small details are very creatively done, from the fork and spoon to the toilet roll holder. Art and design enthusiasts must definately visit the hotel. We forgot our camera charger after checking out, and received immediately the staff email offering to send it back to the city for us. That was prompt and very helpful.
Reviewed April 22, 2013

GOWAN R. from United Kingdom
Couples
Stayed 4 nights in April 2013
Fabulous design and luxury
Design Decor Pools
Reviewed April 21, 2013

Teri A. from Singapore
Couples
Stayed 2 nights in April 2013
For those who wish to be pampered in style
Close proximity to beach, 3 swimming pools to choose from and wonderful spacious room!
Excellent though it can be overwhelming for guests due to its sheer property size and grounds.
Reviewed April 19, 2013

Jiri S. from Czech Republic
Couples
Stayed 7 nights in October 2012
room and service. Nice.
Lovoely hotel, location, room and service. Nice.
Location and family room 9,3 i really liked the hotel especially the pool, but the water was not very good, had a strange taste, it might be better to change the treatment of same. as the hotel was good, but can improve the pool bar and the place where they sing at night. could have a bar a little better, with better drinks. Hotel Feature Tip: If you are in family, stay in the village; the room are so nice, very confortable.
Reviewed April 16, 2013

matthew L. from United Kingdom
Families with older children
Stayed 6 nights in March 2013
Great location for Nai Yang beach which is fab
Food Beach and Location
Great stay, and the room grew on us as at first we thought it a bit quirky. The location to Nai Yang beach is tops and we would definitely stay there again. Food was first class and we ate in the Tin Mine on a number of occasions. Downside was poor plumbing in the sinks (D Buk rooms).Also some of the gardens were looking tired and there were some bare pipes and drains. All in all though we had a wonderful family holiday and would recommend the hotel and location to anyone looking for a relaxing and quality holiday.
Reviewed April 15, 2013

Tao P. from China
Couples
Stayed one night in April 2013
good customer service
good customer service
Reviewed April 15, 2013

Tao P. from China
Couples
Stayed one night in March 2013
good customer service
customer service.
Reviewed April 15, 2013