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Recent customer comments

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based on 1168 reviews
  • Cleanliness 9.1
  • Facilities 9.1
  • Location 8.2
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for money 8.5
  • Food/Dining 8.5

Rita Y.
October 08, 2012
Super Cool Hotel Located Close to Airport
The architecture and design of the hotel is amazing with much attention to details.
We were upgraded to the pool villa which was huge and luxuriously decorated with its own attached spa room. There was a bit of trouble with mosquitoes but a call to housekeeping quickly got that sorted out, they also provided repellent spray which kept the mozzies away even when we ventured out. The bar and lobby are nice chill out areas and even though we only ate breakfast in the hotel, the food was of a high quality. We chose this hotel because of its proximity to the airport for our morning flight but what a wonderful surprise it has turned out to be. Wished we were staying for more than one night but I will definitely be back and will probably opt to stay in the villa.

Stephen H.
October 05, 2012
Fantastic resort , can't fault anything.
Location, only 10 mins from airport. Layout, lovely to walk around the garden paths. Facilities were great, everything you could need.
Had a great time in Phuket , wish we had stayed longer. The local village and it's people we're lovely and friendly. The Indigo Pearl was the best, with friendly and efficient staff. The gardens and the pools are exquisite. Will definately stay there next visit.

Aubrey L.
October 05, 2012
A 4 Star Hotel, not up to 5 Star standard
Great adult swimming pool and the staff was helpful
1) The size of the room is good with big balcony and daybed. However the daybed was dirty and the maid service needed to be improved. 2) Breadfast was average but what bugged me most was that they charge for cappuccino, which is offered for free at top hotels now. 3) Location is better than some other hotels in the same area because just outside the hotel, there are restaurants and massage places and you don't need to go all the way to Patong. 4) I was attracted to the chic design of the hotel but found that in some areas, it sacrificed practicality for the sake of style. All in all, it is not a bad hotel but I have stayed in better ones in Phuket!

catherine S.
United Kingdom
October 02, 2012
Beautiful resort with amazing decor.
Ambience and peacefulness.
Really lovely resort with beautiful pools and helpful staff.The resort was quite full on our visit and yet pool areas and library,spa etc never seemed crowded. Well maintained gardens , friendly staff and great breakfast. They also offered free DVDs to borrow which was nice in the hottest part of the day. Close to beach and local transport and small bars etc.

Ralph H.
United Kingdom
September 27, 2012
Best hotel we have stayed in
Room, service and a great breakfast.
We stayed at this hotel because it was my wife's birthday and I wanted to make the stay special. The hotel exceeded my expectations; The large quiet room was clean and had great decor. The staff were friendly and helpful and unlike many hotels we have stayed at, spoke a good level of English. Although it was not a problem for us we felt that the hotel should offer complimentary tooth brushes, toothpaste and shower caps etc.

Mark C.
New Zealand
September 24, 2012
Awesome Hotel
Style of rooms
Great hotel to stay at, very funky rooms...easy place to spend a week.

Simon B.
New Zealand
September 24, 2012
Beautiful accomodation and very friendly service
Very trendy and cool design theme throughout hotel
We were lucky to be upgraded to a room with its own pool. The design and layout of the private pool suite was fantastic. Sadly one of the main pools was out of service for renovations but the other two pools were sufficient for the amount of people in the hotel. Both the family pool and Adult pools are excellent. Cold iced water and other treats bought to your loungers without request as you bathe. Easy walk to Nai Yang beach front and the many beach restaurants which serve great food and are nice and reasonably priced. The restaurants in the hotel are very good but quite pricey when compared to other local restaurants and especially the drink prices. We woukd have eaten more often at the hotel restaurants if the drinks were not so overpriced. Breakfasts were amazing, all you could ask for and more and the service was first class. Nai Yang beach is very cose to the airport and a long way from the main tourist areas which is a blessing if you are looking for a great relaxing holiday. About an hours taxi ride to Kata Beach.

Wai C.
September 21, 2012
Great Hotel and Great service
Great breakfast and nice environment
we enjoy our stay very much but only the location is quite far from town and shops.the food in the hotel's restaurant is good, especially the breakfast. lots of varieties for breakfast but coffee is not as good as what we expected. the thai restaurant is the must to try cos the environment is fantastic but the food is okay to us only. the service in the restaurant is very good. overall, we enjoy very much of staying there and will go back again in future.

Janelle M.
New Zealand
September 20, 2012
Stunning Hotel
Awesome hotel, fantastic beach, great pools, large stylish rooms, fabulous restaurants,walk to shops and markets
I highly recommend Indigo Pearl Hotel to couples, families and business trips. The many restaurants are uniques, stylish and with fabulous menus. The beach is just gorgeous around the xmas period throught to May with the water being flat and warm and the scenery magic. The beach restaurants are plentiful with cheap quality food, masage and spas also plentiful. The unique crows nest spa situated at the hotel is wonderful.

Warren C.
September 19, 2012
wonderful rooms
great breakfasts,lovely staff,gorgeous rooms
well appointed rooms ,any maintenance issues were seen to promptly,very comfortable beds,lovely swimming pools.Spa experience was great.Black Ginger &Tin Mine restaurants were both very good.The structure &decor thru the whole place is extremely well done.It is VERY quiet a great place to relax in but it is a long way from Phuket town if you are wanting to shop or go on any of the day trips.We would gladly return for another relaxing break.