arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 8.0
Based on 2229 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2229 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.5
  • Location 7.5
  • Room Comfort/Standard 8.5
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.8

9.3 Nurul F.
Singapore
October 05, 2015
Pleasant stay
1) Convenient to travel to patong. 2) The staff were very polite and friendly. 3) They have very good and prompt service.
It was a very pleasant stay. My friends and I reached the hotel 3-4 hours before the check in time and they suggested we hang around the hospitality room. They have snacks and drinks there for us. Including little brochures for us to see what is there to do during our stay in Phuket. Overall it's a nice place and the staff are all friendly. I would totally come again or recommend this hotel to someone going to phuket!

5.7 Dean F.
United Kingdom
October 05, 2015
Not as expected
main pool, free shuttle bus, view
The hotel is Beautiful i will admit, but a lot lets it down, we had a private pool suite, they cleaned it once in 9 nights so was full of leafs most of the time, the free minibar was not topped up unless requested, room service was just make the bed, half the time we had to chase the cleaner for new towels or as the bins are so small and full with more then one item we left a few tins next to the bin, clearly rubbish, after 5 days was removed, was going to myself but thought it would be interesting to see how long they would stay, shuttle bus to town is handy but always overfull and not regular enough, i was expecting pure luxury and to be spoilt after nearly spending 1500 pounds but left feeling like a 3 star, lovely hotel and staff just not a 5 star hotel.

4 Jinglun Z.
China
October 05, 2015
Not nice as pictures
This resort is a maze which is very hard to communit even from room to lobby. Location is too far from patong centre.

7.3 KAM C.
Malaysia
October 04, 2015
transportation transfer service
the service of staff was excellent . cleanliness is good .
Room condition is good .but a bit disappointed as I stay at honeymoon see view room type but there's not exactly what decorated in my room as per website which bed full of rose and twin swan . If there's a pick up from airport to hotel will be much appreciated since is 5 star hotel

9 Liew K.
Malaysia
October 02, 2015
Location quit far from the Patong Beach.
Nice view especially sea view infront of us

8.3 Danai M.
Thailand
September 30, 2015
Gorgeous hotel on Patong
Facilities, Service and Amenities
We really enjoyed our stay here. We had a really nice room. just the view, we didn't upgrade to the sea view, but we imagined it would have been great to have that gorgeous view. The pool was terrific... One of the most beautiful pools we've ever swum in. Breakfast was great as well. The only drawback to this hotel is that it's a ten minute drive to Center of Patong and they didn't have enough free shuttle rides to the Center. Going on your own would set you back 300 Baht by taxi.

6 Cheuk W.
China
September 28, 2015
Location is too far away
The view is nice
Generally comfortable. But it's not near patong and the shuttle is not too frequent. Shall increase the frequency of pick up and drop to patong area

10 kamolwan C.
Thailand
September 28, 2015
the best hotel I'd ever stay
the hotel located up to the moutain that make the rooms have seaview. I and my family appriciated with the rooms very much. Also the dinner is worth with the cost we pay. The staffs are good
We appreciated with the rooms that upgraded by the staff so all the room are seaview rooms. Moreovererone of it has a jacuzzi which access to the swimming pool in front of the room. When we swim, we feel like we fly in the air. We see the sea without any construction. Unfortunately, the day we went, it's rain a lot so we couldn't go to the main big swimming pool that has a bar in the middle as well as the other facilities. The breakfast is perfect, delicious and variety.The staffs are helpful and lovely

8 Rocco P.
Australia
September 21, 2015
Happy stay
Room, pool, Thai restaurant
Great resort, definitely visit again

9.3 Isabel H.
Malaysia
September 16, 2015
Nice hotel to stay
Best accommodation. Environment. Friendly staff.
Overall excellent. Just a little bit far from travel hot spot, although shuttle service provided. There will be no issue if you can ride motorbike.