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Excellent 8.3
Based on 1529 reviews

Recent customer comments

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Excellent



based on 1529 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.7
  • Location 8.5
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 8.0

10 Andrew M.
Australia
June 12, 2013
Very enjoyable and relaxing stay
Excellent staff, great food & nice environment

9 Alagendra M.
Malaysia
June 11, 2013
Relaxing family holiday
Private secluded beach. Great pools. Very friendly and helpful staff. Nice beach side cafe with live music.
enjoyed it tremendously. Great gardens. private beach. friendly and attentive staff. we had a very relaxing and enjoyable family holiday.

7.7 ELISABETH B.
United Kingdom
June 04, 2013
Great location for a week by the beach
Location, really clean, well maintained gardens
We were at the hotel for a wedding and on arrival were told I room wasnt available due to a refurb but we would be upgraded free of charge which was good - the refurb was an entire block of villas being upgraded but not really bothering us on our stay. All staff were very friendly and the food was good and prices for the meals and drinks were fair - there were 6 swimming pools so plenty of choice for guests.

6.3 Lina Z.
Switzerland
June 03, 2013
Relaxing, spent only at hotel.
Calm surroundings, effort done for entertainment for dinner at hotel
Free internet available only in lobby and it was not very accessible most of the time. It kept cutting.

9.7 JON J.
United Kingdom
June 03, 2013
Nice and relaxing far away from crowds great beach
rooms were great views, staff were excellent, food was great.
All of the staff we met were first clas attentive and helpfull, well mannered & I would recommend this hotel to anyone looking for a relaxed away from the crowds holiday, quite remote, but a short drive to the main nightlife areas of Phuket if that is an option. Well deserving of its exclusive status away from the package tour crowd, we rented a car for the four days we stayed.

8.3 Justin S.
Canada
June 03, 2013
Worry free vacation!!!
Spa, Comfortable Bed, Pools

9 TAKASHI U.
Japan
June 03, 2013
Beach resort
Within 30 seconds to beach, Attentive staff, Morning buffet
Hotel staff is very attentive. The shuttle bus service to Phatong beach is at very reasonable price. Although wifi at room is not free, you can access to free-wifi at hotel lobby. The most fascinating thing in this hotel is easy access to the Katha Noi beach. It's within 30 seconds of walking distance, as if it would be our private beach. But unfortunately, the seafood cuisine in fisherman's wharf was not so good as that in the year 2012. Although we had seafood cuisine twice during this stay, we were not able to satisfied with its taste.

9 Gregory H.
Australia
June 03, 2013
Attentive, friendly and organized staff..
Staff, cleanliness, pleasant surroundings
Very pleasant, spacious grounds, pleasant pool area

6 Stephen E.
United Kingdom
June 02, 2013
Great facilities but lacks personal touch
Great pools, location, buffet breakfast
The hotel is impressive, with great gardens and swimming pools, although I was very disappointed with the extremely slow check in process. The rooms are ok, but as a foreigner who lives in Thailand, I think they are over priced and a little out dated. We had a nice weekend at the resort, but I wouldn't recommend it. The hotel is too big and lacks any real personal feel.

7.3 Sugumaran T.
Malaysia
May 30, 2013
Well.. it was a short stint..could have planned.
The beach side Bar was just fantastic at night with the cool and powerful breeze
THERE WERE TO WINGS IN THIS RESORT ONE 5 STAR AND ANOTHER 4 STAR. WE WERE PUT IN THE 4 STAR WING AND NOT IN THE 5 STAR AS BOOKED THROUGH AGODA