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Excellent 8.3
Based on 1530 reviews

Recent customer comments

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Excellent



based on 1530 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.7
  • Location 8.5
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 8.0

Mary F.
Australia
October 03, 2011
Fabulous resort for everyone.
Loved our suite, very spacious and well appointed.
I went to the resort with my teenage daughter and we had a wonderful time. The food and accommodation was excellent.The staff were all friendly and spoke excellent english.We were able to access anything we needed with a minimum of fuss. I would definitely recommend this resort for couples, families or young singles.

Danny S.
United States
September 18, 2011
Great beach location, with awesome views
Location and condition of the rooms/hotel
wonderful large rooms with great views of the ocean and pools. hotel and rooms are very clean and the service is good too. have a shuttle every evening into town and the guest services are very helpful too. some small resturants within walking distance and the hotel is only 1 hour from this hotel. we looked at other locations on phuket, but this was the best. the quality shows throughout this hotel.

David G.
Australia
September 15, 2011
Great Resort
Pools and friendly staff
We stayed 6 nights in the Junior Suite Thani Wing. The rooms are spacious and there is a separate bath. All the staff were very friendly and accommodating. The breakfast was great, with changes every day and really well organized considering the amount of people staying at the resort. We had a late departure flight and even though we could not get a late checkout they have a day room with lockers and showers which are available for use. We could recommend this hotel if you enjoy a resort holiday.

Xianwen G.
China
September 06, 2011
Perfect seaview hotel
The shore with swiming pool at room
it's the 2nd time we enjoy this hotel, perfect seaview, not croud, i like the quite beach. room is very good, last time, we stayed in the shore, which i think it's the best in all the hotel i have been stayed. we really enjoy everything.

SAURABH M.
India
September 06, 2011
Excellent hotel with good beach!
Good service, staff, comfortable.
I stayed at this hotel for 4 nights and had a very pleasant stay. Was upgraded as there were some issues with my bookings and was offered free lunch while the issues were being resolved, which I happily accepted! It seems none of the beaches in Phuket are private; i.e. all are open to the public. In Patong, Karon and Surin all the big hotels are off-beach i.e. a road runs between the beach and the hotel. The beach with this resort is also public but the beach and resort are adjacent and since Kata is around 9-10 kms away from Patong, this place is a lot calmer. My only crib is that even if the beach is next to the resort, the resort wouldn't provide any services/ sun-beds on the beach. You will have to rent them with the small vendors @ 100 THB/ hour, which is a bit ridiculous. Also, the spa seems to be outsourced to some other company/ tie-up and charges are unusually high when compared with better known spas.

Peter J.
New Zealand
September 02, 2011
Beautiful luv it
Good service , nice location,nice food and pleasant company
Love the place and will certainly stay again next trip

Stephen A.
Australia
September 01, 2011
Fantastic place, excellent value
Stunning beach, wonderful staff, beautiful hotel
The best value holiday I have ever had. Beautiful rooms, excellent service and very relaxing.

Jean N.
Malaysia
September 01, 2011
Nice but old hotel
Huge resort with beachfront
the day that we arrived, it started raining. it went on for days until we left. we literally just stayed in the room and visited a few covered malls in phuket. everything at the hotel was fine except for being a little expensive even during the monsoon season. we paid around for the grand suite but we didn't get to enjoy any facilities in the hotel as it was raining day and night. the aircond in the room wasn't working very well even after they repair it after the first night. the shower pressure was really low and the hot water came on and off when you shower. maybe because it's an old hotel. breakfast spread was not too bad. parking was across the street and pretty muddy, hence we'll get wet when we're collecting the car.

John C.
New Zealand
August 31, 2011
Great resort
Nice room but nothing super special. The beach is lovely.
Although there were a lot a children they had an adult pool area which we appreciated. Massages are cheap and the food and wine in the main restaurant, which is the only one we tried, was good and well priced. There is a little village with 2 good restaurants just across from the resort. It is too hot to walk. Over the hill to the bigger village but taxis are just outside.

Munkhbat S.
Mongolia
August 31, 2011
One of the best resorts in Phuket
Complete solution of vacation
Excellent place to spend vacation for everybody: family, couple or group travelers. Nice and spacious rooms with great view to ocean. Food, pool and spa is excellent. Beach is so close, almost private. Very silence surrounding. Service is perfect