arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 423 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Staff Performance 8.8
  • Value for Money 8.3
  • Food/Dining 7.6

9.3 Kimberly B.
United States
November 29, 2015
Wonderful experience!
The view, the staff, and the cleanliness.
I had a wonderful experience! I traveled with a friend and we had a relaxing experience. The staff was very friendly and helpful. We felt like the restaurant and bar staff were attentive and went out of their way to make us happy. The rooms were spacious and very clean. It was easy to take day trips, rent bikes or motor bikes and to get around the village. The only negative is that the restaurant and bar prices were a little high compared to other places nearby. Maan, Samnuk, and Adam were staff members who really made our trip extraordinary.

9.7 Briony H.
November 23, 2015
A gorgeous village in the jungle.
Peaceful, relaxed luxury.
Absolutely loved my stay here - it was very peaceful and relaxing. Seaview villa was huge, the bed enormous, and very comfortable. Every little detail was considered. Food and spa offerings are a bit expensive for Thailand. But, the food was outstanding - many options and all very tasty. The spa package (Secrets of Rice) I tried was fantastic, but the signature manicure wasn't quite as good as I was expecting for the price. Spa reception could be a lot friendlier. Restaurant staff were very good. The location is quite isolated, so unless you sign up for activities or hire some transport, you'll most likely just stay on site.

7.7 saffron W.
United Kingdom
November 18, 2015
Authentic beautiful resort
Accommodation (huts), pools, scenery
We stayed as part of a 2 week trip in Thailand, we stayed for 4 nights. After a long discussion with the reception staff about a mix up with our dates we where then showed to our room. (sea view villa/bungalow) ours was number 707. And was on stilts so we had a fantastic view of the beach and surrounding rocks and islands. We really enjoyed our stay as we had stayed on krabi, phi phi islands, railay beach so we had seen the other islands and we though ko Yao Yai would be a nice way to finish our trip and relax. To be honest as lovely as the resort is there is not a lot to do outside of it. Even if you rent a scooter.. If you are looking for a relaxing enjoyable holiday then I do recommend this place but if you want to explore and see Thailand then it's not really the right place. I would probably have booked just 2 days here instead of 4 as we got a little bored by the end. We had breakfast included which was a buffet and very nice can't really fault it. For dinner you can either eat from the menu or pay a set price for the buffet we chose to eat from menu. It was quite pricey and not that nice and there was not a lot to chose from on the menu but we didn't let this spoil our stay. Overall I would recommend staying here it's all just about personal preference I think and what sort of holiday you are looking for. I think it would be perfect for a honey moon or something like that. It was spotlessly clean and the decor we very tasteful the sea view bungalow villas are also huge and very authentic.

9 Rosella V.
United Kingdom
November 10, 2015
Relax and peace
View, infinity pool, Room
My boyfriend and I stayed at the hotel for a couple of relaxing days. The location has a great view and the apartment are really nice. The day we left the bungalow, a branch from one of the trees in front of our entrance felt unexpectedly. That was quite scaring! Apart from a barrier language sometimes annoying, everything was really nice and perfect for a couple who wants to relax!

8 Curtis M.
November 04, 2015
Koh Yao Yai - An Island Escape
The staff were very friendly and very helpful. The pool was beautiful and relaxing. Love the secluded villa's (sea view was a greatl choice)
Very much enjoyed our relaxing stay at Koh Yao Village. This is a true island retreat where you are removed from the typical crowded streets and market bartering. Although you are a little tied to the resort and resort activities you have the pleasure of a very relaxed environment and the chance to slow down a little and enjoy the moment. Would definitely recommend this place for anyone wanting a true escape. A week here and a week on Phuket was a great way to spend a holiday.

9.7 Elena M.
November 03, 2015
very quiet, comfort bugnalos, great dinning
comfy beds, big rooms, nice pool
We've spent a week in this hotel^ very friendly & helpful stuff, big bungalous with terraces, nice infinity pool & delicious suisine (they have restaurant & seafood grill bar) But if you would like to explore the island, you should get a bike: shops & good beaches are not in a walking distance. The spa was nice but very overpriced. Nevertheless we are very pleased & would recommend it to a couples without kids to enjoy themselves & a quiet wild life on the island

6 araya S.
October 31, 2015
Having holiday at Koh Yao Yai Village
1.They really gice much attention to the Environment and the cleanliness.2. The staffs are quite friendly and do really take care the clients. 3. The view from thr breakfast area and from both s
We have booked the Hotel deluxe Villa with the seaview from Germany in advanced..The Booking went really very well. The Hotel piced up us at the pier. We were very happy as we saw The room. The room was really huge with a huge balcony facing to the sea. There was unfortunately a hazy smock from Indonesian Jungle burning at that time. We couldn't see the blue sky and The other islands as as usual. After we checked in the room we found a big snake lying down in the sun behind the curtains hanging in the room. We thought that the maids have never cleaned properly. Otherwise they should have seen this big snake. We called the Hotel. They came amd took care of the snake ans put some chemical around the villa. But they didn't offer us a new villa or any discounts or anythings to make an apologize. Anyway we have paid already.That's why we had to take what we have gotten. For the other side all of the staffs are really very friendly and very nice to all the clients as we noticed. But all the foods ans beverages are really very expensive. The clients have no chance to eat and drink anyelsewhere, since the Hotel Location is very remote and the Transportation is charged at the high price. The whole Island is however Muslim. The local people don't sell Alkohol and charged for the seafood to the tourists in a very high price( 3 times more expensive than in Bangkok). So amazing !!!

9 Claire W.
United Kingdom
October 29, 2015
Relaxing stay
Peace & quiet, staff, pool
The village is set on the quiet and peaceful island of Koh Yao Yai. The hotel itself has friendly and accommodating staff and our chalet was really spacious and well-decorated with a rustic charm. Matt took us out on a great Explorer island trip and he was very knowledgeable and enthusiastic about the local area. The only down side was the food, it was quite expensive and not as tasty as some of the food we had tasted elsewhere. However we discovered places nearby to eat that served delicious food and it was a good way to meet some of the friendly locals. On the plus side the breakfast buffet was great. Would recommend if you want a quiet and peaceful relaxing holiday by the sea.

October 25, 2015
True Paradise
Peaceful atmosphere, superb staff, hotel design
One of the best hotels I've ever visited. True Paradise

9.3 Ahmad H.
October 07, 2015
Best relax trip I did here
It was one of the best relax trip we had. We stayed in many resorts earlier but this time it was the most amazing stay. Speacially the silence is the most relaxing.