Laguna Holiday Club Phuket Resort, Phuket

The Holiday Club is like a "newly built Allamanda" in Laguna Phuket. The rooms are spacious and comfortable. We used to be "the Allamanda fan" but we moved to Holiday Club this time because of the fully equipped kitchen. Surprisingly we found the foods at the restaurant in Holiday Club was very good so we ended up spending a lot of mealtimes there. There are two things we would like to complain about which we didn't experience the same in Allamanda. First, the room cleaning service. After cleaning the room is not really clean especially the dishes and floors. Everyday they forgot something like the fresh towels which we needed to call the reception to get them afterward. It was kind of annoying in a holiday. Second, the unfriendly staff on the reception. We didn't feel welcome on the arrival because of the staff's attitude. When we checked out they gave us the same feeling again. We asked for a late checkout after a long stay in this hotel three days in advance before the checkout date. The girl on the reception showed us a very unpleasant face and then talked on the phone in Thai for a long time, then told us to ask at the reception again the next day. We just felt that doesn't meet the standard of a hotel in Laguna area. But all other staff in this hotel are friendly and helpful. Overall we were very happy about our stay. It is also a very family friendly hotel when you come with your kids.

Convenience of fully equipped rooms with good kitchen full kitchen equipment. Ideal for a family to a swimming pool, playing field for children. R ครับ good new hotel.A fairly early. Receptionist. Environments to be unattractive because it is not much beach. Room accommodation adjacent to the golf course just to make the suspicion that the ball hit รึเปล่า.