arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 225 reviews

Recent customer comments

Filter by traveler type
Very good

based on 225 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 5.3
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.2
  • Value for Money 8.2
  • Food/Dining 6.5

William M.
August 05, 2014
Great location
location, value for money, clean rooms
This was around my 6th stay at this hotel, went during the so called wet season this time and as such the room price was very reasonable considering the location and breakfast was included. Lamai hotel would be a great first time stay for visitors to Patong as it is within easy walking distance of most of the main attractions. Being on a main road it is also easy to get a taxi/tuk tuk and there is a host of shops, places to eat, convenience stores, money changers and other services within a very short walk. The only main drawback is that you are in the heart of Patong with its busy road and nightlife etc., if you are looking for a quiet holiday look elsewhere, Karon, Kata, Kamala etc. which are still close to Patong but are much quieter. My tip is to hire a scooter and do your own sightseeing during the day. This will save you the hire price of taxis many times over and give you the freedom to further explore the island at your leisure. Markets and street side sellers are also a great place to buy good cheap food if you are on a budget, and convenience stores sell alcohol at a fraction of the price you will pay at most restaurants and night spots. With the military government recently taking control of Thailand, much of the corruption and beaches have been cleaned up of illegal activity which is a welcome and long overdue change. Even the local police have diverted from their main occupation of fleecing tourists for minor things, and are now actually doing their job.

United Kingdom
June 28, 2014
Always stay at Lamai Hotel. Needs attention when
Location price and some of the staff.

June 26, 2014
Very expensive
Very expensive
Very expensive

Grayson S.
May 09, 2014
Fantastic, outstanding staff!!! loved it
great vibe, staff are so lovely friendly very comfortable, fantastic food, air con worked like a dream
I Stayed at the Lamai Hotel for a week, the place is brilliant, great location, staff are wonderful, a very joyous experience, i'll stay there again for sure, highly recommend The Lamai for its quality and value for price..

Bruce P.
May 01, 2014
Excellent place to stay. Value for money.
location, staff and room
great time , rooms cleaned every day , close to everything. Breakfast ok. Has good tv pc DVD in room

United Kingdom
February 23, 2014

Chanida T.
February 17, 2014
The hotel is located on the convenient location.
Good location, room is ok and staff is good
I stayed for 3 nights so the hotel was conveniently located and good restaurant there. The staff was helpful.

Pek N.
December 27, 2013
bed bugs, noisy, no parking for cars.
large, convenient, easy access
It was terrible because we are a family with young children and there were many bed bugs in room which we were initially given. We arrived late from a night flight and there was no parking for the rented car. The staff was also not knowledgeable on where I could park. After settling into our room with our young children who were already asleep, we tried to sleep but found ourselves being bitten. At first, I thought it was mosquitoes and I ignored them. Later my wife switched on the lights and found they were BIG bed bugs. We quickly asked for a switch of room and luckily, the staff obliged. I had more than 10 big and itchy bite marks on me. If my wife had not brought along some cream for the itch, I would have suffered more.

lenin P.
November 23, 2013
Not really a bad experience though
Good view, near to bangla road
Pleasant stay with limited facilities,Aircon not cool enough,only good thing is no joiner fee at this hotel,near to patong beach and walkable distance to Bangla road

Peter S.
New Zealand
October 29, 2013
Unfriendly staff Cluttered corridors Look elsewhe
Clean room City view
The hotel room itself was spacious and clean. However, staff did not have the usual Thai welcoming attitude.The lady in main reception reminded me of an old school hospital matron ... humourless, non smiling and irritable !! Not one staff member engaged us, even with a smile, during our stay. Corridors and stairwells were clutterd with piles of clean laundry stacked on the floor and cleaning apparatus.The only patrons in the restaurant during our 3 day stay, were the staff and yet crowds of people were walking by about 10 feet from the open sided restaurant. We were pleased to transfer to another hotel after 3 days at the Lamai .... , the contrast was amazing.