The best in Surin beachGuest Rating: 4.3
Mohd R. S.
Malaysia
Solo Traveler
Date of Stay: 20 Jul 2008
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The whole hotel is nicely done like boutiqe hotel but the old wing need total refurbishment.
need to explain in the web.
How disappointingGuest Rating: 3.3
Hyangsuk Y.
Japan
Other
Date of Stay: 18 Jul 2008
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When our group checked out, they charged us for a bathrobe and a pottery container of shampoo.
We insisted we never took a bathrobe and never broke a pottery container, however, they did not believe us.
So we opened our bags and showed inside. We didn't want to but we had no idea what should be done to prove the fact.
Finally they did not charge us but we felt really disappointed since the hotel staff were so nice during our stay, we couldn't believe we would be treated like this.
I liked all the hotel staff's smiles. Very sweet.
And room was clean and the tour desk clerk was a a big help!
For atmosphere, couples and friends would enjoy staying at this hotel, I think.
The construction noise from near my room, was intolerable.
Staff's limited English was problematic at times.
For atmosphere, families might want to avoid this hotel, I think.
My stay in Manathai Resort in PhuketGuest Rating: 2.5
Fung P. K.
Hong Kong
Family w/ Young Children
Date of Stay: 18 Jul 2008
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Get a taxi or tuk-tuk is not convenient in Surin Beach where is Manathai located. I asked receptionist to help me to call a taxi. But I was told to make a call in my room by myself. He did not tell me the rate of call. Finally, I was charged for a long distance call at 60 bahts, not a local call. I booked a Pool Access Room, but the pool is little bit bigger than a bathtub.