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Excellent 8.6
Based on 1664 reviews

Recent customer comments

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Excellent



based on 1664 reviews
  • Cleanliness 8.9
  • Facilities 8.5
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.5
  • Food/Dining 8.0
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Marianne S.
Australia
June 02, 2012
An Oasis of peace and beauty
The best pool ever. Friendly attentive staff.
My partner and I originally booked four nights at Metadee. We were to stay in a pool access room but decided to upgrade to a pool access villa. We were delighted with our accomodation. The villa was beautiful,with inclusions like a dressing room and enormous bathroom, coffee maker, and a devine electric oil burner.We could just tumble off our generous deck straight into the pool,'heaven'. We loved Metadee so much we decided to stay for an extra three nights. We really didnt want to leave.

laura T.
Estonia
June 01, 2012
jungle hideout
pool,restaurant,service
awesome,friendly,english speaking thai personell! really good location,only the tailors in the end of the street can get pretty annoying.

Ashlee T.
Singapore
May 30, 2012
Lovely hotel staff and cosy rooms
Pool, Friendly staff at reception and restaurant, shower, bell boys
Absolutely in love with this hotel. Already planning my next stay in Metadee when I visit Phuket in a couple of months again. Beds are really comfortable and we love the spacious bathrooms. Reception staffs are really friendly and were always smiling. Boy at the restaurant has a really good memory and would remember your room number when he sees you in the morning for breakfast.

Kim G.
Australia
May 30, 2012
Great rooms and good location
Pool and friendly staff
Staff were very friendly although was difficult to communicate in English

Mark M.
United Kingdom
May 29, 2012
Loved it
Great rooms and swimming pool
Stayed in a private pool villa for the first night as our pool access villa was still occupied, really nice accommodation. The hotel is a couple of hundred metres back of the main road so it's a real oasis of calm and we will definitely stay here again. Great swimming pool though maybe not suitable for small children as it's 1.2m deep at the shallowest. Food was excellent including room service and the bar made a good selection of cocktails.

Jodi B.
New Zealand
May 24, 2012
not on the beach- but worth the 5 minute walk!
Amazing spacious rooms, and pool!
This was the second time we had stayed at the Metadee, this time we upgraded to a room with our own pool. It was awesome! So much space, great bathroom, and outside shower, and nice huge bed in the middle of the room. We had a great 3 nights and will go again. Friendly accommodating staff.

Cheng S.
Singapore
May 24, 2012
Serene and tranquil getaway...
Awesome pool and spacious rooms!
A nice resort that is set away from the hustle and bustle of the roads. Just a short 5mins walk to Kata beach or if you prefer 15 mins walk to Karon beach. The hotel provides hourly bus transfer to Kata beach if you prefer not to walk under the hot sun. But what we love most is spending our time just soaking and swimming in their pool! Waters is clean and the best part is being able to access the pool that is right at your door step. Room was spacious especially the bathroom and we enjoyed the rain shower that comes with good water pressure and heater system :) Breakfast spread was great and it was something I look forward to every morning. But for those who like different variety every morning than it might be a bore after a couple of days. Grouses: Airport transfer from the airport upon departure is really expensive (1,200 bht). We were also not able to extend our room due to our late flight, claiming they were running on full capacity. But we saw that that our room was empty all the way till we left. So that was kind of disappointing.

Maxim L.
Canada
May 24, 2012
Great resort with excellent service
layout, customer service, cleanliness
If you book a pool access room, they often upgrade you to a pool villa. Our pool villa was amazing - very large, well decorated, clean, lots of privacy. The layout of the hotel is so nice with lots of vegetation. We saw the pool access rooms and they are very nice as well and makes going for a cooling dip easy!

Esther N.
Australia
May 24, 2012
The most gorgeous swimming pool ever
The pool, breakfast, they made whatever you orderred even if it wasn't on the menu
The hotel is gorgeous with lovely friendly staff. Loved my stay at Metadee

Andre C.
Singapore
May 23, 2012
Friendly Drivers who transport u frm e "Bus-stop"
when you at the "Bus stop" which is outside the hotel, all you need is to pick up the phone, a driver will come and pick u up without ypu having to walk a distance back to the resort.
My first day to the resort was not bad coz the villa was full of aromatic smells but the room is a bit dirty which i convince myself to tolerant. But when the second day came, i am very disappointed because the staff cleaning up my room didnt do a good job. 1) the bathtub wasnt wash at all with all the foams in it. 2) the Tissue box was opened but with no refill 2) the pillows which i anyhow place before i left my room was exactly at the same spot when i am back which makes it so messy 4) the cupboard which has a DVD in it was left open and remained as it is when we were back in the room (I really wonder why cant the staff closed the drawer so that the room can look neater) 5) The insect repellent (in cubes form) was left on the table. Shouldnt the staff change it for us???? 5) The room has a old wood smell and the room is full of ants and mosquito. For my breakfast, it seems like the staffs are very proactive to Caucasions but to asians they chose to ignore our present. kinda disappointing.