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Recent customer comments

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All reviews (1635)

Business travelers (15)

Couples (1019)

Solo travelers (118)

Families with young children (250)

Families with older children (113)

Groups (120)

Excellent
8.6
based on 1635 reviews
Hotel Condition/Cleanliness
8.9
Facilities
8.3
Location
8.2
Room Comfort/Standard
8.8
Staff Performance
8.9
Value for Money
8.5
Food/Dining
8.0

6.4 Angie N.
Malaysia
February 17, 2016
nice room, quite good location
we stay in the pool villa and very enjoy for our valentine's day celebration here, romance room

7.7 Loke H.
Malaysia
February 18, 2016
Holiday
Pool, environment, room
Environment excellent, access to pool just 1 step from room it's great idea ever

5.2 Marylis D.
United States of America
February 14, 2016
Watch out for this place - feel cheep attitude onc
Rooms nice but overall if in higher category rooms overall atmosphere doesn't match up -- very cheep attitude towards any requests like extra water / extra room keys which is a basic at any even mid-range hotel. Very clear feeling costs are being tightly managed and this is not good customer service wise. Had issue with double booking and even though clearly a mistake and caught before check-in management completely refused to help address , avoided contact from booking company , and insisted to pay for both rooms plus blamed booking service claiming they collect all money and hotel has no way to address - don't believe it and felt cheated . Watch out for this place. Will be addressing the issue with Agoda as well.

9.3 Chris K.
Australia
January 24, 2016
Amazing time
Pool, bar, staff
Really great stay and had an amazing time. So pleased with my experience and will be happy to come back.

7.7 Andrew G.
United Kingdom
January 05, 2016
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9 Nina V.
Australia
January 03, 2016
Free upgrade to villa was fantastic
The pool, the villa with pool access, the spa

9.3 Vivian O.
Malaysia
February 26, 2016
Good
Clean, beautiful, relex
This hotel is excellent except one things is, you have to walk about 15 min to the beach.

8.7 Steven W.
Malaysia
December 27, 2015
Wonderful and spacious room for holiday!
1) The room is warming and spacious, 2) Romantic, 3) Nice designed swimming pool
We are taking the pool room and it is definitely worth staying.

9 Michael R.
Canada
December 10, 2015
Excellent! Highly Recommended!
Awesome Swimming Pool, Swimming pool access rooms, great breakfast!

8.7 Rosemarie L.
Singapore
December 08, 2015
Wonderful 2nd Experience
The restaurant staff, the awesome pool and the green curry chicken :D
We opted for hotel car pick-up & the driver Mr Chon was prompt, smiley, welcoming and knowledgeable about the destinations to go to and even pointed out all the places that were built up in the 1 yr that I was away. His driving is well-paced & smooth. When we arrived, the check-in was hassle free & our room was ready and it was nearest to the restaurant and the pool was really at the balcony doorstep! It was beautifully decorated with towel swans & flower petals :) They even put out a platter of fruits to welcome us. The pool was gorgeous & the awesome restaurant has upped their game to compete w the street eateries by offering Thai cooking classes. On Mon nights the restaurant has Seafood Market Special + Wed Steak & Pasta Night + Fri All You Can Eat BBQ Night. And boy, the food is delicious. They have expanded their room service menu and extended their service hours. They have a BBQ Seafood Set available daily from 5-11pm. The quality of food has maintained & the service has improved in speed. The only unpleasant thing were the mosquitoes and that the restaurant's expanded menu comes with more pork dishes. The last time there was only a ham & cheese sandwich (the only pork item on the menu) Also, we called on the 1st day to book a massage but were sad to find out that they were fully booked for the duration of our stay =( This is the 2nd time I have missed out on the resort's massage service. It was a delightful trip full of good food, relaxation, great sun, huge bed, wonderful staff and many night specials to take advantage of! U really can just stay in the resort the entire duration of the trip and be entertained within. I highly recommend staying here. Booking via Agoda gives the best deal we could dream of and the experience is worth it.